You can perform various remote actions on devices that are enrolled to Apple Business Manager using DEP.


  1. Navigate to Devices > List View > Select Device.
    The Details View appears.
  2. Select More Actions and choose from the following education-specific actions.
    Option Description
    Device Configured (Admin) Send this command if a device is stuck in an Awaiting Configuration state.
    iOS updates (Admin) Select individual devices or devices in bulk to update devices.
    Enable/Disable Lost Mode Lock a device and send a message, phone number, or text to the lock screen. Lost Mode is disabled by administrators only. When Lost Mode is disabled, the device returns to normal functionality. Users are sent a message that tells them that the location of the device was shared.
    Request Device Location Query a device in Lost Mode, and then access the Location tab to find the device. (iOS 9.3 + Supervised)