You must create an organization group (OG) for each business entity where devices are deployed. Understand that the OG you are currently in is the parent of the child OG you are about to create.


  1. Navigate to Groups & Settings > Groups > Organization Groups > Details.
  2. Select the Add Child Organization Group tab and complete the following settings.
    Setting Description
    Name Enter a name for the child organization group (OG) to be displayed. Use alphanumeric characters only. Do not use odd characters.
    Group ID

    Enter an identifier for the OG for the end users to use during the device login. Group IDs are used during the enrollment of group devices to the appropriate OG.

    Ensure that users sharing devices receive the Group ID as it might be required for the device to log in depending on your Shared Device configuration.

    If you are not in an on-premises environment, the Group ID identifies your organization group across the entire shared SaaS environment. For this reason, all Group IDs must be uniquely named.

    Type Select the preconfigured OG type that reflects the category for the child OG.
    Country Select the country where the OG is based.
    Locale Select the language classification for the selected country.
    Customer Industry This setting is only available when Type is Customer. Select from the list of Customer Industries.
    Time Zone Select the time zone for the OG's location.
  3. Select Save.