You can determine the Workspace ONE UEM installation token you need based on your server configuration. Learn how to determine your Workspace ONE UEM token.

Toward the end of your Workspace ONE UEM installation, you may see a Global Enterprise Manager screen asking for your Installation Token generated from myWorkspaceONE. This token is used to provision the necessary secure channel certificate to your Workspace ONE UEM database if it is not already present, such as in a new installation.

To retrieve the token automatically, your Workspace ONE UEM application server must have outbound Internet access to the Workspace ONE UEM signing service.

If your Workspace ONE UEM application server does not have outbound Internet access to the signing service, as defined under Network Requirements, then the Authentication Token field does not display on the Global Enterprise Manager, and you must generate the token manually.

Generate Installation Token from myWorkspaceONE (Automatic) 

Generate and upload a token to install Workspace ONE UEM automatically on your server.

To retrieve the token automatically, your Workspace ONE UEM application server must have outbound Internet access to the Workspace ONE UEM signing service, as defined under Network Requirements in the Workspace ONE UEM Recommended Architecture Guide.

  1. After Workspace ONE UEM installs, go to the Global Enterprise Manager screen and enter your Company Name and Environment Type.

  2. Select the myWorkspaceONE link. If the token field is not displayed, then no certificates are needed or the signing service could not be reached. If the service cannot be reached, see Generate Installation Token from myWorkspaceONE (Manual) .

  3. Log in to myWorkspaceONE and navigate to myWorkspaceONE > My Company.

  4. Select Certificate Signing Portal.

  5. Select Authorize Install.

  6. Select Generate a Token.

  7. Enter your token in the Installation Token field on the Global Enterprise Manager screen to complete the installation.