Set a wipe threshold for managed devices and notify administrators through email when the threshold is met. You can only configure these settings at the Global or Customer level organization group.


  1. Navigate to Devices > Lifecycle > Settings > Managed Device Wipe Protection.
  2. Configure the following settings.
    Setting Description
    Wiped Devices Enter the number of Wiped Devices that acts as your threshold for triggering wipe protection.
    Within (minutes) Enter the value for Within (minutes) which is the amount of time the wipes must occur to trigger wipe protection.

    Select a message template to email to administrators.

    Create a message template for wipe protection by navigating to Groups & Settings > All Settings > Devices & Users > General > Message Templates and select Add, Next, select Device Lifecycle as the Category and Wipe Protection Notification as the Type. You can use the following lookup values as part of your message template.

    • {EnterpriseWipeInterval} – The value of Within (minutes) on the settings page.
    • {WipeLogConsolePage} – A link to the Wipe Log page.
    To Enter the email addresses of administrators who must be notified. These administrators must have access to the Wipe Log page.

    For details, see Lookup Values.

  3. Select Save.