Occasionally, you might need to troubleshoot device registration, or track the stage of the overall enrollment process. End users might accidentally delete the message containing registration instructions, or they might not redeem an authentication within the allotted expiration time.

Manage enrollment status by accessing the Enrollment Status page at Devices > Lifecycle > Enrollment Status. Track the enrollment status of devices by sorting the Enrollment Status column in the listing or by filtering the list view by Enrollment Status.

Using the Enrollment Status page, you can produce a custom list of registered (but unenrolled) devices, select all devices in this custom list, and resend the enrollment instructions. If enough time elapses and a device fails to enroll, you can opt to reset (or even revoke) their registration token.

For more information, see Enrollment Status.