Determining the recommended architecture sizing for your network infrastructure is essential to receiving and maintaining optimal performance. Learn more about server, console, and component requirements based on the number of devices on your infrastructure.

Use the table to determine the sizing recommendations for a deployment of up to 25,000 devices. Each column represents the recommended specs for a deployment up to that number of devices. The columns are not cumulative – each column contains the recommended specs for the listed number of devices.

Consider the following figures as starting points. You may need to adjust them as you implement different features of the Workspace ONE UEM solution. Transaction frequency, number of concurrent connections, and other metrics affect performance, and you may need to tweak the numbers to accommodate your specific deployment. Contact Workspace ONE support if you require extra assistance.

Additional notes to consider:

  • Certain SQL versions have a maximum supported RAM limit, so review your SQL version's RAM limitation to ensure that all hardware functions as intended.
  • Load balancing for application servers is provided by the customer.
  • The file storage requirement for reports may affect the amount of hard disk space needed on the Console and Device Services servers, depending on whether you enable caching. See Reports Storage Requirements for more information.
  Up to 5,000 Devices Up to 25,000 Devices
Database Server CPU Cores 4 8
RAM (GB)* 16 32
DB Size (GB) 100 250

Trans Log Size (GB)

(Log backups every 15 minutes)

40 100
Temp DB (GB) 40 100

Avg IOPS

(DB & Temp DB)

150 750

Peak IOPS

(DB & Temp DB)

300 1500
UEM console (includes API component)

Refer to Workspace ONE UEM API Endpoint Installation.

1 application server with 4 CPU cores, 8 GB RAM, and 50 GB storage 1 application server with 4 CPU cores, 8 GB RAM, and 50 GB storage
Device Services with AWCM (includes API component)

Refer to Workspace ONE UEM API Endpoint Installation.

1 application server with 4 CPU cores, 8 GB RAM, and 50 GB storage 2 load-balanced application servers, each with: 4 CPU cores, 8 GB RAM, and 50 GB storage
VMware Workspace ONE Access See VMware Workspace ONE Access Hardware Sizing
VMware AirWatch Cloud Connector See VMware AirWatch Cloud Connector Server Hardware Sizing
Connector See Workspace ONE Access
SEG Proxy Server See Secure Email Gateway Server Hardware Sizing
VMware Tunnel See VMware Tunnel and Unified Content Gateway (Tunnel) Hardware Sizing
Email Notification Service See Email Notification Service Hardware Sizing
Content Gateway See AirWatch Content Gateway and Unified Access Gateway (Content Gateway) Hardware Sizing
Workspace ONE Intelligence See Workspace ONE Intelligence Connector
Adaptiva See Adaptiva
Memcached See Memcached
Airlift See VMware Workspace ONE Airlift
Dell Factory Provisioning See Dell Factory Provisioning
Important:  For application servers, a 64-bit dual core Intel processor is required.
Figure 1. Server Sizing Topology (Up to 5,000 Devices)
Server Sizing Topology (Up to 5,000 Devices)
Figure 2. Server Sizing Topology (Up to 25,000 Devices)

Server Sizing Toplogy (Up to 25,000 Devices)