The listed URL endpoints for the various Workspace ONE UEM components can be monitored to ensure a functioning Workspace ONE UEM environment. Learn more about the endpoints and their expected status codes.

These endpoints are not official health checks, but simply endpoints you can monitor to ensure connectivity.

Since most typical on-premises configurations have the components listed here as part of the Device Services server, they are grouped together as "Device Services".

Table 1. Device Services

Description

URL Endpoint

Status code

Device Services Enrollment

/DeviceManagement/enrollment

HTTP 200

App Catalog

/DeviceManagement/appcatalog?uid=0

HTTP 200

Device Services AWCM

/AWCM/Statistics

HTTP 200

Device Services WinMo Tracker

/DeviceServices/tracker.aspx?id=0

HTTP 302

Table 2. Console

Description

URL Endpoint

Status Code

Web Console

/AirWatch/login

HTTP 200

Table 3. API

Description

URL Endpoint

Status code

API Help Page

/api/help/#!/apis

HTTP 200

Table 4. Secure Email Gateway v2

Description

URL Endpoint

Status code

Default Port Standalone

Default Port UAG (Port Sharing)

Service Availability

/

HTTP 200

443

11443

Service Availability

/health

HTTP 200

443

11443

Service Availability

/lb-health

HTTP 200 if Policy Data is loaded.

HTTP 503 if Policy Data is not loaded.

Response payload is same as /health.

Note: When the flag "Allow email flow if no policies are present on SEG" in Email Settings is disabled, use this URL on the load-balancer to monitor SEG nodes that can serve email traffic.

Note: With above behavior, /lb-health is more suitable for restricting the traffic onto a given SEG node, if the default configuration is to block the traffic when policy data is not loaded.

443

11443

ActiveSync Connectivity

/Microsoft-Server-ActiveSync

HTTP 401

443

11443

Table 5. VMware Tunnel (Unified Access Gateway) – Proxy Component (Basic and TLS Port Sharing)

Description

URL Endpoint

Status code

Default Port

HTTPS

https://<TUNNEL_PROXY_SERVER>:<PORT>

HTTP 407

2020

HTTPS

https://<TUNNEL_PROXY_RELAY_SERVER>:<RELAY_PORT>

HTTP 407

2020

HTTPS

https://<TUNNEL_PROXY_ENDPOINT_SERVER>:<ENDPOINT_PORT>

HTTP 407

2010

Table 6. VMware Tunnel (Unified Access Gateway) – Per-App VPN Component (Basic and TLS Port Sharing)

Description

URL Endpoint

Status code

Default Port

TCP

TUNNEL_SERVER:PORT

Successful Connection

8443

Table 7. Content Gateway (Unified Access Gateway) - Basic

Description

URL Endpoint

Status code

Port

HTTPS

https://<Content_SERVER>:<PORT>/Content/awhealth

HTTP 403

443

HTTPS

https://<Content_RELAY_SERVER>:<PORT>/Content/awhealth

HTTP 403

443

HTTPS

https://<Content_ENDPOINT_SERVER>:<PORT>/Content/awhealth

HTTP 403

443

Table 8. Content Gateway (Unified Access Gateway) - TLS Port Sharing

Description

URL Endpoint

Status code

HTTPS

https://<Content_SERVER>:<PORT>/Content/awhealth

HTTP 403

10443

HTTPS

https://<Content_RELAY_SERVER>:<PORT>/Content/awhealth

HTTP 403

10443

HTTPS

https://<Content_ENDPOINT_SERVER>:<PORT>/Content/awhealth

HTTP 403

10443

Change the scheme from https to http when SSL offloading is used for Content Gateway.

This endpoint currently only works for the Content Gateway for Windows. If you want to enable monitoring of this endpoint, you will need to enable the following value in the web.config file, which is disabled by default for security considerations: <add key="enableSystemInfo" value="true" />.

Table 9. Remote File Storage

Description

URL Endpoint

Status code

RFS

https://<RFSURL>:<port>/tokens/awhealth

HTTP 200

RFS

https://<RFSURL>:<port>/files/awhealth

HTTP 200

CRE

https://<CREURL>:<port>/tokens/awhealth

Ensure there is no certificate trust error.

Table 10. Workspace ONE Assist

Description

URL Endpoint

Status code

Assist Remote Management

https://ASSIST_URL/WBC

HTTP 200

Table 11. Remote Management

Description

URL Endpoint

Status code

RMS

https://<RMS_URL>/health

HTTP 200

Table 12. Workspace ONE Access

Component

URL Endpoint

Status code

Workspace ONE Access Service (PC)

/SAAS/API/1.0/REST/system/health/heartbeat

HTTP 200

Workspace ONE Access Service (Android)

Certproxy - :5262/system/health

HTTP 401

Workspace ONE Access Service (iOS)

kdc - Telnet 88

Connection

Workspace ONE Access Connector

/hc/API/1.0/REST/system/health/allOK

HTTP 200

Integration Broker

IB/API/RestServiceImpl.svc/ibhealthcheck

HTTP 200

Integration Broker (XenApp 7.X)

/IB/API/RestServiceImpl.svc/hznxenapp/admin/xenfarminfo?computerName=&xenapversion=Version7x

HTTP 200

Integration Broker (XenApp 6.X)

/IB/API/RestServiceImpl.svc/hznxenapp/admin/xenfarminfo?computerName=&xenapversion=Version75orLater

HTTP 200

Table 13. Dell Factory Provisioning

Description

URL Endpoint

Status code

Dell FPS

/hc

HTTP 200