Use the feature matrix below to compare the features available in the different MEM deployment models.
Office 365 requires more configuration for the SEG Proxy model. Workspace ONE UEM recommends the Direct model of integration for Cloud-based email servers. See the Workspace ONE UEM Recommendations section for details.
| ✓ | Supported | □ | Not supported by Workspace ONE UEM |
| X | Feature not available | N/A | Not Applicable |
| SEG Proxy Model | Direct Model | |||||
|---|---|---|---|---|---|---|
| Exchange 2010/2013/2016/2019 Office 365 |
Lotus Traveler |
Office 365(PowerShell) |
Exchange 2010/2013/2016/2019 (PowerShell) |
Gmail |
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| Email Security Tools | ||||||
| Enforced Security Settings | ||||||
| Use digital signatures through S/MIME capability |
✓ | □ | □ | ✓ | ✓ | N/A |
| Protect sensitive data through forced encryption |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Enforce SSL Security |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Email Attachment & Hyperlinks Security |
||||||
| Enforce attachments and hyperlinks to open in VMware AirWatch Content Locker or only Workspace ONE Web |
✓ | ✓ | ✓ | x | x | x |
| Automatic Email Configuration |
||||||
| Configure the email over-the-air on device |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Email Access Control |
||||||
| Block unmanaged devices from accessing email |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Discover existing unmanaged devices |
✓ | ✓ | ✓ | ✓ | ✓ | N/A |
| Email access with customizable compliance policies |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Require device encryption for email access |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Prevent compromised devices from email access |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Allow / block email - Mail client |
✓ | ✓ | ✓ | ✓ | ✓ | x |
| Email Access Control | ||||||
| Allow / block email - User |
✓ | ✓ | ✓ | ✓ | ✓ | x |
| Allow / block email - Device model |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Allow / block email - Device OS |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Allow / block email - EAS Device type |
✓ | ✓ | ✓ | ✓ | ✓ | x |
| Management Visibility |
||||||
| Email traffic statistics |
✓ | ✓ | ✓ | x | x | x |
| Email clients statistics |
✓ | ✓ | ✓ | x | x | x |
| Certificate Management |
||||||
| CA Integration / revocation |
✓ | □ | □ | ✓ | ✓ | N/A |
| Architecture |
||||||
| Inline gateway (Proxy) |
✓ | ✓ | ✓ | N/A | N/A | ✓ |
| Exchange PowerShell |
N/A | N/A | N/A | ✓ | ✓ | N/A |
| Password management for Gmail |
N/A | N/A | ✓ | N/A | N/A | ✓ |
| Directory API Integration for Gmail | N/A | N/A | N/A | N/A | N/A | ✓ |
| Supported |
||||||
| VMware Boxer for iOS and Android [^] | ✓ | ✓ | ✓ | ✓ | ✓ |
✓ |
| iOS Native Email Client |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Android Native Email Client** |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Windows Mobile Native Email Client | ✓ | ✓ | ✓ | ✓ | ✓ | x |
| Windows Phone |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Blackberry 10*** | ✓ | ✓ | ✓ | ✓ | ✓ | N/A |
| iOS Touchdown* |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Android Touchdown |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Android Lotus Notes Client* |
N/A | ✓ | N/A | N/A | N/A | N/A |
| *Email Attachments & Hyperlinks security is not supported on the Android Lotus Notes client and iOS Touchdown client **Android native email client supports SAFE, HTC Pro2, LG Optimus Pro, and Intuition devices only ***EAS profile is not supported + Exchange 2003 is not supported ^ Exchange 2003, Require ActiveSync Profile, and Multi MEM are not supported for Workspace ONE Boxer. |
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