Apple AirPlay allows administrators to mirror screens from a macOS computer or tvOS on the same subnet. If an end user needs assistance, simply send an AirPlay request to share your screen with an end user's computer running macOS Yosemite or higher.

Procedure

  1. Navigate to Devices > List Viewand select the device. The device summary screen appears.
  2. Select More > Support > Start AirPlay in the administrative menu bar. An AirPlay window appears.
  3. Select Add a Destination to start adding destinations to view. An Add New AirPlay Destination window appears.
  4. Configure the destination information including:
    1. Destination Name – Friendly name for the device.
    2. Destination Address – macOS address of the device to view.
    3. Password – Password for the destination.
    4. Scan Time – Length of time that the device may search for the destination. The default value is 30 seconds.
    5. Select the Set as Default check box to make the current destination the default destination. The next time AirPlay is used, the default destination appears as the Destination Name. It does not have to be entered again.
  5. Select Save and Start to send the AirPlay request to the device.
    1. This destination is saved for the next request in the Destination Name drop-down menu.
  6. To Stop AirPlay on devices, navigate back to the UEM console. Go to Devices > List View > Select the Device > Support > More > Stop AirPlay.
  7. To edit an AirPlay destination:
    1. Navigate to Devices > List View > Select Device > Support > More > AirPlay. An AirPlay window appears.
    2. Choose the Device Destination to edit from the drop-down menu.
    3. Select Edit to start editing the destination settings. An Edit AirPlay Destination window appears.
    4. Select Save and Start to send the AirPlay request to the device.