Web applications are useful for navigating to complex URLs with many characters. You can place Web application icons on the springboard to minimize the frustration with accessing these websites. These icons connect end users to internal content repositories or login screens, so end users do not open a browser and type out a long or complex URL. Web applications provide end-users access to URLs directly from an icon on their devices. The Workspace ONE UEM system has two types of web applications, SaaS and web links. SaaS applications are integrated with the Workspace ONE UEM system. Web links are applications configured solely in the Workspace ONE UEM console. Web links applications function much like an application on a device, but they provide end users a way to access a URL directly from an icon on their devices. The end user sees the web links application icon and title, selects the application, and connects directly to a specified URL.

Web Links Application Features and Supported Platforms

Web links applications are useful for navigation to extended URLs with many characters. You can place web links application icons on the springboard. These icons connect end users to internal content repositories or login screens, so end users do not open a browser and type out a long URL.

You can add web links applications using two methods.

  • As an application in the Resources section of the Workspace ONE UEM console.
  • As a device profile in the Devices section of the Workspace ONE UEM console.

    See the applicable platform guide for the profile you want to push.

    • Bookmark profiles – Android
    • Web clip profiles – Apple iOS, macOS, and Windows Desktop
    The Workspace ONE UEM console supports the various platforms to push and manage web links applications.
  • Android
  • Apple iOS
  • macOS
  • Windows Desktop

Workspace ONE now displays and allows access to applications located in the Web Links tab in the UEM console. Workspace ONE pulls the URL, the application description, and the icon fromWorkspace ONE UEM.

Configure Web Application Admin Roles and Exceptions

You can configure an administrative role that manages only web links applications. You can restrict the access and permissions of the admin to what is available on the Web Links tab of Resources. If you want to create such an admin, navigate to Accounts > Administrators > Roles > Add Role > Resources > Web Links in the Workspace ONE UEM console. The permissions for a Web App admin include many of the tasks carried out by the general admin.

Your deployment may require the Web App admin to install and delete web links applications and their corresponding device profiles. If your Web App admin performs these tasks, enable the permissions for it in Accounts > Administrators > Roles in the Workspace ONE UEM console.

Enable the following categories to give the Web App admin access to device profiles.
  • Device Management > Device Details > Profiles > Device Install Profile
  • Device Management > Device Details > Profiles > Device Remove Profile
You can add web links applications on the Web Links tab and with a device profile. You can add Web Links applications with both methods because the two methods are not mutually exclusive.
Option Description
Web Tab The Web Links is in the Resources section of the Workspace ONE UEM console. This placement allows you to add and edit web links applications without having to add Bookmarks and Web Clips in the Devices section of the Workspace ONE UEM console.

To add more functionality, edit the device profile version of the web links application.

Device Profiles Device profiles let you do everything that the Web tab does. The device profile also includes MDM features that you can control.
You can notice a few diffrences between single web links applications created in Resources and single web links applications created using device profiles share configurations.
  • All MAM functions are available in both areas of the console (Resources and Devices).
  • A single web clip (or bookmark) payload that is the only payload in a profile added in Devices displays in the Resources section. You can edit these singular web clips in both sections.
  • Multiple web clips in a single profile or a single web clip with other payloads in the Devices section do not display in the Resources section. You must work with these web clips in Devices.
  • You can add MDM features from the Devices section with the device profile version of the web links application. For example, enter assignment criteria like a Geofencing area and installation scheduling using the General payload of a web clip or bookmark.An image of the MDM features available in the Devices section.

Add Web Links Applications from the Workspace ONE UEM console

Add URLs for sites you want to manage and push to devices as web links applications with the Web Links tab in Apps & Books.

  1. Navigate to Resources > Apps > Web Links and select Add Application.
  2. Select the Organization Group and the Platform and then choose Continue.
  3. Complete the settings on the Details tab.
    Settings Descriptions
    Name Name of the web links app to be displayed in the Workspace ONE UEM console, on the device, and in the AirWatch Catalog.
    URL The address of the Web app.
    Descriptions A brief description of the Web app that indicates its purpose.

    This option is not displayed in the AirWatch Catalog.

    Managed By The organization group with administrative access to the Web app.
  4. Upload a custom icon using a GIF, JPG, or PNG format, for the application on the Images tab that end users view in the AirWatch Catalog before installing the application to their devices and that displays as the icon of the Web app on the device.Images are currently not available for Windows Desktop.

    For best results, provide a square image no larger than 400x400 pixels and less than 1 MB when uncompressed. The graphic is automatically scaled and cropped to fit. If necessary, the system converts it to PNG format. Web Clip icons are 104 x 104 pixels for devices with a Retina display or 57 x 57 pixels for all other devices.

  5. Complete the settings on the Assignment tab.
    Setting Description
    Assigned Groups The smart group to which you want the Web app added. Includes an option to create a new smart group which can be configured with specifications for minimum OS, device models, ownership categories, organization groups and more.
    Exclusions If Yes is selected, a new option displays called Excluded Smart Groups. This setting enables you to select the smart groups you want to exclude from the assignment of this Web app.
    Push Mode Select how the system pushes Web apps to devices.
    • On Demand – Deploys content to a catalog or other deployment agent and lets the device user decide if and when to install the content.

      This option is the best choice for content that is not critical to the organization. Allowing users to download the content when they want helps conserve bandwidth and limits unnecessary traffic.

    • Automatic – Deploys content to a catalog or other deployment Hub on a device upon enrollment. After the device enrolls, the system prompts users to install the content on their devices.

      This option is the best choice for content that is critical to your organization and its mobile users.

    Advanced Offers extra functionality depending on the platform.
    • Android

      Add to Homescreen – Adds the web links application to the homescreen of the device. The system always places Web apps in the bookmark section if the default browser of the device. If you do not enable this option, end-users can access Web apps from the bookmarks.

    • Apple iOS
      • Removable – Allows end users to use the long press feature to remove this Web app off their devices.
      • Full Screen – Opens the Web app in full screen mode on iOS 6+ devices.
  6. Select Save & Publish to push the web links application to the AirWatch Catalog.

Install and Delete your Web Links Applications

Use the View Devices page to display devices to which you assigned web links applications. You can also manually install and delete web links applications from listed devices.

Web App admins must have the correct Administrator Role permissions or they cannot manually install or delete web links applications.

  1. Navigate to Resources > Apps > Web Links.
  2. Find the web links application you want to work with and select the linked numbers in the Install Status column.
  3. Use the column data and the actions menu to access the listed functions.
    Setting Description
    Friendly Name Navigates to the Details View of the selected device.

    Use the Devices Details View to edit device information, view compliance policies, view assigned device profiles, view assigned users, and many more MDM features pertaining to the device.

    C/E/S User Navigates to the Details View of the user of the selected device.

    Use the User Details View to edit user information, view event logs, view assigned User Groups, and view other assigned devices.

    Install Profile Installs a web links application and its corresponding device profile to a listed device.
    Delete Profile Deletes a web links application and its corresponding device profile from a device.