Hub-Based Sideload Enrollment

The process of sideloading an Android (Legacy) device affects the device’s ability to upgrade the Workspace ONE Intelligent Hub version.

For the sideloaded Android (Legacy) device to receive the Workspace ONE Intelligent Hub upgrade, you must deploy the new Hub version as an internal application through the Workspace ONE UEM console. You can get the upgrade file from your Workspace ONE UEM Account Manager.

You do not need to deploy the Workspace ONE Intelligent Hub as an internal application for upgrade if the company does not prohibit the use of Google Accounts. When users receive staged devices, they can download personal Google Accounts to the staged devices. With their personal Google Accounts, they can access the Google Play Store to upgrade the Workspace ONE Intelligent Hub.