Workspace ONE UEM has software requirements that provide the foundation necessary for a proper configuration and efficient workflow. Learn more about the software requirements for your servers to ensure optimal performance.

Ensure you meet the following software requirements for each of your application servers and your database server. You can find the software requirements for the various Workspace ONE UEM components, such as VMware Enterprise Systems Connector, Tunnel, and SEG, in their applicable guides, available at docs.vmware.com.

Application Server Software Requirements

Ensure that you meet the following software requirements for the application servers:

Requirement Description
Browser The most current browser installed on all application servers
Server
  • Windows Server 2016
  • Windows Server 2019 Desktop Experience.NET Framework 4.8
    • The Workspace ONE UEM installer includes the .NET Framework 4.8 installer and installs it automatically if it is not already present.
  • Windows Server 2022
Framework .NET CORE 6.0
Email Management PowerShell version 3.0+ if you are deploying the PowerShell MEM-direct model for email.

To verify your version, open PowerShell and run the command $PSVersionTable.

For details on PowerShell and other email models, see the Workspace ONE UEM Mobile Email Management Guide.
Database
  • Windows SQL Server 2014 Enterprise
  • Windows SQL Server 2016 Standard or Enterprise
  • Windows SQL Server 2019 Standard or Enterprise
Cipher Suites The following cipher suites need to be enabled based on the server version of the application servers to communicate with Apple for the HTTP/2 change that went into effect in 2021:
  • “TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384”(Windows Server 2016 and later) - This is handled by a crypto library in the product for OS's that do not support it.

Database Server Software Requirements

Ensure that you meet the following database server requirements for the application servers:
Requirement Description
SQL Server 2014, 2016, 2019 on 2016 Compatibility mode, or 2017 with Client Tools (SQL Management Studio, SQL Server Agent, latest service packs).

Ensure the SQL Servers are 64-bit (OS and SQL Server).

Workspace ONE UEM does not support Express, Workgroup, or Web editions of SQL Server. These editions do not support all the features used in the Workspace ONE UEM application. Currently, only Standard and Enterprise Editions are supported.
Microsoft SQL Server
  • Windows SQL Server 2014 Enterprise
  • Windows SQL Server 2016 Standard or Enterprise
  • Windows SQL Server 2019 Standard or Enterprise
SQL Max Memory 80% of total memory available
.NET .NET 4.8 is required to run the database installer.

If you do not want to install .NET on to your database server, then run the database installer from another Workspace ONE UEM server or a jump server where .NET can be installed.
  • Enable locking pages in memory to prevent Windows from swapping the SQL service out of memory.
  • Choosing to cycle the error log and agent error log each day prevents individual log files from becoming too large and unmanageable.
  • Enable instant file initialization (IFI). To enable IFI, grant the policy to the Windows service account and restart the SQL Server service.
  • Ensure the SQL Server Agent Windows service is set to Automatic or Automatic (Delayed) as the Start type for the service. If set to Manual, it has to be manually started before database installation.
  • You must have the access and knowledge required to create, back up, and restore a database.
Note: When the database installer runs, it updates your SQL Server with the latest versions of:
  • ODBC Driver 13 for SQL Server 64-bit
  • Command-Line Utilities 13 for SQL Server 64-bit