The Custom Settings payload can be used when new Android functionality releases or features that Workspace ONE UEM does not currently support through its native payloads. With the Custom Settings payload, you will provide custom XML code to manually enable or disable certain settings.


  1. Navigate to Resources > Profiles & Baselines > Profiles > Add > Add Profile > Android (Legacy).
  2. Select Device to deploy your profile to a device.
  3. Configure the profile's General settings.
  4. Configure the applicable payload (for example, Restrictions or Passcode).
    To avoid affecting other users before you are ready to Save and Publish, work on a copy of your profile saved under a "test" organization group.
  5. Save, but do not publish, your profile.
  6. Select the radio button from the Profiles List View for the row of the profile you want to customize.
  7. Select the XML button at the top to view the profile X.
  8. Find the section of text starting with <characteristic> ... <characteristic> that you configured previously, for example, Restrictions or Passcode. The section contains a configuration type identifying its purpose, for example, restrictions.
  9. Copy this section of text and close the XML View. Open your profile.
  10. Select the Custom Settings payload and select Configure. Paste the XML you copied in the text box. The XML code you paste should contain the complete block of code, from <characteristic> to <characteristic>.
  11. Remove the original payload you configured by selecting the base payload section and selecting the minus [-] button.
    You can now enhance the profile by adding custom XML code for the new functionality.
    Important: Any device not upgraded to the latest version ignores the enhancements you create. Because the code is now custom, you should test the profile devices with older versions to verify expected behavior.
  12. Select Save & Publish.