Workspace ONE Intelligence gives you insights into your digital workspace. It offers enterprise mobility management (EMM) planning and automation. All these components help to optimize resources, to strengthen security and compliance, and to increase user experience across your entire environment.

Product and Pricing Information

See the Workspace ONE product page at https://www.vmware.com/products/workspace-one.html for information on features and pricing.

Data Driven Community Forums

Find the Data Driven Community Forums on myAirWatch at https://support.air-watch.com/forums and select Data Driven from the menu.

Storage and Sampling

Workspace ONE Intelligence uses deployment data to offer Reports, My Dashboard, and Automation. All these features use the same data that streams from your Workspace ONE deployment.

Workspace ONE Intelligence stores data to offer historical analysis. The system stores raw data for three months and stores trend data for 12 months. Examples of raw data is battery information and operating system versions. Some trend data examples are application installs and application adoption, device category data, enrollment and OS versions over time.

VMware stores and manages the data in its cloud services infrastructure. The reports cloud service within the services infrastructure collects and imports data at regular intervals from Workspace ONE transactional databases.

Components

Workspace ONE Intelligence aggregates data from Workspace ONE UEM and Apteligent by VMware. It includes dashboards, reports, and automation to analyze data and perform actions for efficiency and remediation. It integrates with third-party connection services like Slack and ServiceNow for notifications.

Dashboards

My Dashboard represents the latest data in the reports infrastructure. Workspace ONE Intelligence streams data from the database in the cloud so that the analytics you see are a current picture of the state of your Workspace ONE deployment. It also displays data about users and events for applications managed in VMware Identity Manager.

For information about using My Dashboard, see My Dashboard.

For information about registering VMware Identity Manager, see Settings: VMware Identity Manager and Workspace ONE Intelligence.

 

Use the Apps dashboard to analyze application use and performance for managed applications in your Workspace ONE UEM environment. The Apps dashboard also displays data from your Apteligent by VMware environment. Register Apteligent with Workspace ONE Intelligence and add the Apteligent SDK to internal applications to display application statistics for internal applications managed in Workspace ONE UEM.

For information about the Apps dashboard, see Apps Dashboard.

For information about registering Apteligent by VMware, see Settings: Apteligent by VMware and Workspace ONE Intelligence.

 

The Security Risk dashboard displays data concerning the security of managed devices in your Workspace ONE deployment. See data concerning compromised devices, passcode risk, encryption status, and top risks.

For information about the Security Risk dashboard, see Security Risk Dashboard.

Automation

Automation can increase efficiencies and reduce the burden of manual tasks by acting for you on problems triggered by parameters you configure. With rules that are based on a set of parameters. Create policies that take automated remediation actions based on context. Build contextual policies that fit your unique environment by automating workflows that extend to third-party services with REST APIs.

For information about automation, see Automation Overview.

Reports

You can create reports about your Workspace ONE deployment based on your business needs with the reports feature. The feature uses cloud-based report storage to gather data and create the reports. Reports powered by Workspace ONE Intelligence provides access to critical business intelligence data and is different from the reports created in the Workspace ONE UEM console.

For information about reports, see Reports Overview.