AirWatch uses the Exchange ActiveSync (EAS) profile on Android devices to guarantee a secure connection to internal email, calendars, and contacts using mail client types such as AirWatch Inbox, Gmail, and Divide. For example, the configured EAS email settings for the Work Profile affects any email apps downloaded from the AirWatch App Catalog with the badged icon and not the user's personal email.

Once each user has an email address and user name you can create an EAS profile with the following steps:

  1. Navigate to Devices > Profiles & Resources > Profiles > Add > Add Profile > Android.

  2. Configure the General profile settings as appropriate.

    These settings determine how the profile deploys and who receives it. For more information on General settings, see Add General Profile Settings.

  3. Select the Exchange Active Sync profile and configure the following settings.

    Settings Description
    Mail Client Type Use the drop-down menu to select a mail client that is being pushed to user devices.
    Host Specify the external URL of the company Active Sync server.
    Server Type

    Select between Exchange and Lotus.

    Use SSL Enable to encrypt EAS data.
    Enable Validation Checks on SSL Certs Enable to allow Secure Socket Layer certifications.
    S/MIME

    Enable to select an S/MIME certificate you associate as a User Certificate on the Credentials payload.

    • S/MIME Signing Certificate – Select the certificate to allow provision of S/MIME certificates to the client for message signing.
    • S/MIME Encryption Certificate – Select the certificate to allow provision of S/MIME certificates to the client for message encryption.
    Login Information
    Domain Use lookup values to use the device-specific value.
    Username Use lookup values to use the device-specific value.
    Email Address Use lookup values to use the device-specific value.
    Password

    Leave blank to allow end users to set their own password.

    Login Certificate Select the available certificate from the drop-down menu.
    Settings
    Default Signature Specify a default email signature to display on new messages.
    Maximum Attachment Size (MB) Enter the maximum attachment size that user is allowed to send.
    Restrictions
    Allow Contacts And Calendar Sync Enable to allow contacts and calendar to sync with devices.

  4. Select Save & Publish to assign the profile to associated devices.