The following table lists the logging functions available for the API component. All Logs are located in the /AirWatch/Logs folder unless otherwise specified.

Folder

Log Name

Description

AirWatch API

Aw.WebApi.Help.log

Contains historical API help page information and errors to various API help sub-pages.

AirWatch API

AW_Core_Api.log

Contains information on calls made to the API endpoint for available API commands.

AirWatch API

AW_MAM_Api.log

Contains information relating to specifically the /API/MAM endpoint.

AirWatch API

AW_MCM_Api.log

Contains information relating to specifically the /API/MCM endpoint.

AirWatch API

AW_MDM_Api.log

Contains information relating to specifically the /API/MDM endpoint.

AirWatch API

AW_MEM_Api.log

Contains information relating to specifically the /API/MEM endpoint.

AirWatch API

Webserviceapi.log

Contains information numerous service nodes and reports on listening status, endpoint URL, cached status, and additional details.

AirWatch Services

AWServices.log

Contains information on the Workspace ONE UEM services including logging level and service details. This log also contains SOAP API-related information.

IIS>W3SVC1

u_ex####.log

Contains history of IIS web endpoints accessed and response codes delivered (Ex: /ActiveSyncIntegrationServiceEndPoint).

Inetpub > Logs > FailedReqLogFiles

Fr####.xml

Contains failed IIS request log traces. This log must be enabled as it is turned off by default.

Services

APIWorkflowService.log

Contains information on handing bulk requests from the API server such as bulk commands to devices.

Services

AW.IntegrationService.log

Contains information on all AW third-party integrations such as Apple School Manager APIs, VPP, and App Scan.

Services

AW.Meg.Queue.Service.log

Contains information on the email policy updates for SEG or Powershell integration, associated MSMQ reader information, SQL connection errors, and encryption ciphers.

Services

BulkProcessingServiceLogFile.txt

Contains information on bulk commands related to SDK, certificates, APNS messages, DEP APIs, command queues, users, user groups, profiles, and apps.

Services

ChangeEventQueue.log

Contains information on event log entries, the batch save of those logs, and syslog configuration loads.

Services

MessagingServiceLog.txt

Contains information on sends and response times to the various third-party messaging services (APNs, GCM, WNS).

Services

ChangeEventOutboundQueueService.txt

Log file for entering information into the MSMQ to be sent to central outbound component (Ex: Syslog)

Services

ChangeQueueMonitor.txt

Log file for execution of MSMQ to outbound component (Ex: syslog)