Applications from the AirWatch Catalog install on devices in specific ways. For example, some applications install from a push notification on the device while other applications install silently. Installation depends on the platform of the device, the type of application and whether the device uses a standard AirWatch Catalog or the Standalone Catalog.

Review the device behaviors and the application prompts and messages devices display when users install applications.

Important:

This information is not comprehensive. It shows general trends in installation processes and messaging. The information was current at the time of writing. However, the behaviors and messages might change between Workspace ONE UEM releases.

Platform Specific Device Modes

Review brief explanations for Apple iOS and Android device modes.

  • Apple iOS
    • Supervised – These devices benefit from extra management features created by Apple iOS specifically for devices in supervised mode. You can use these iOS management features to enhance Workspace ONE UEM management capabilities.
    • Non-Supervised – These devices do not support the specific Apple iOS management features offered by supervised mode; however, Workspace ONE UEM can manage these devices and secure these devices.

  • Android
    • Enterprise – If the device manufacturer supplies a compatible API to support the silent installation and uninstallation, these devices support silent activity. Workspace ONE UEM supports enterprise Android devices when Workspace ONE UEM is supplied with the necessary APIs to perform silent processes.

      You can now silently install and uninstall only internal applications.

    • Standard – These devices do not support silent activity; however, Workspace ONE UEM can manage these devices and can secure these devices.
    • Android For Work – These devices support silent activity and are part of the integration of Workspace ONE UEM and Android For Work system. The system provides data separation and security.

      See the Workspace ONE UEM Integration with Android for Work Guide for information on this system on the Workspace ONE UEM Resources Portal at https://resources.air-watch.com.

Device Behavior of Installed Applications from the AirWatch Catalog

The following table displays the general device and application behavior end users see when you push an application from the Workspace ONE UEM console to a device that has an AirWatch Catalog.

Application

Type

Apple iOS

Supervised

Device

Apple iOS

Unsupervised

Device

Android

Enterprise

Device

Android

Standard

Device

Android

for

Work

Windows Desktop

Device

macOS
Internal

App silently installs.

The device takes the user from the App Catalog to the app home screen.

The device receives a notification about the app.

App silently installs.

The device does not leave the App Catalog while the app installs in the background.

App attempts to install.

The device takes the user to the Managed Apps section of the Airwatch Agent.

Not applicable because Workspace ONE UEM treats internal apps as public apps.

App silently installs.

The device does not leave the App Catalog while the app installs in the background.

App silently installs.

The device does not leave the App Catalog while the app installs in the background.

Public, Free

The App Catalog stays open while the app installs silently in the background.

The device receives a notification about the app.

The App Catalog directs the user to the app store to get the app.

The App Catalog directs the user to the app store to get the app.

App silently installs.

The device does not leave the App Catalog while the app installs in the background.

 

The App Catalog directs the user to the app store to get the app. Not applicable.
Public, Paid The App Catalog directs the user to the app store to get the app. The App Catalog directs the user to the app store to get the app. The App Catalog directs the user to the store to get the app. The App Catalog directs the user to the store to get the app. Not applicable. The App Catalog directs the user to the app store to get the app. Not applicable.
Purchased, VPP

The App Catalog stays open while the app installs silently in the background.

The device receives a notification about the app. Not applicable. Not applicable. Not applicable. Not applicable. The App Catalog stays open while the app installs silently in the background.
Web The App Catalog stays open while the app installs silently in the background. The App Catalog stays open while the app installs silently in the background.

Enable Add to Homescreen option in the bookmark profile in the Console.

The device does not leave the App Catalog and the device displays message that Shortcut Web Clips created when the user installs the app.

Disable Add to Homescreen option in the bookmark profile in the Console.

The Console silently adds the bookmark to the native browser.

Enable Add to Homescreen option in the bookmark profile in the Console.

The App Catalog stays open and the device displays the message that Shortcut Web Clips created when the user installs the app.

Disable Add to Homescreen option in the bookmark profile in the Console.

The Console silently adds the bookmark to the native browser.

Not applicable.

App silently installs.

The device does not leave the App Catalog while the app installs in the background.

App silently installs.

The App Catalog stays open while the app installs in the background.

Device Behavior of Installed Applications from the Standalone Catalog

The following table displays the general device and application behavior end users see when you push an application from the UEM console to a device that has a Standalone Catalog.

Workspace ONE UEM does not offer a Standalone Catalog for Windows Desktop and macOS devices. Also, applications in a Standalone Catalog are unmanaged so the platform-specific device mode does not apply.

Application

Type

Apple iOS

Device

Android

Device

Internal The device receives a notification about the app.

App installs in the Download folder on the device.

User must go to the Download folder to install the app.

Public, Free The App Catalog directs the user to the app store to get the app.

The App Catalog directs the user to the store to get the app.

Public, Paid The App Catalog directs the user to the app store to get the app. The App Catalog directs the user to the store to get the app.
Purchased, VPP – Redemption Codes The App Catalog directs the user to the app store to get the app. Not applicable.
Web Device prompt directs users to install the web clip profile for the app.

App opens in the native browser and the Console does not add the bookmark to the native browser.

Application Messages in the App Catalog

The following table displays the general messages the end user sees when you push applications from the UEM console to a device that has the App Catalog.

If the price and size of the application are available from the app store, Workspace ONE UEM displays these values in the message.

Application

Type

Apple iOS

Supervised

Device

Apple iOS

Unsupervised

Device

Android

Enterprise

Device

Android

Standard

Device

Android

For

Work

Windows Desktop

Device

macOS

Device

Internal

Install {appname}?

You are taken out of this catalog to the home screen on your device, and the download begins automatically.

Install {appname}?

You receive a push notification to continue with installation.

Install {appname}?

The app downloads automatically and appears on your device.

Install {appname}?

Tap the notification that appears in the Managed Apps section of the Airwatch Agent to continue with the installation.

Not applicable because Workspace ONE UEM treats internal apps as public apps

Install {appname}?

The app downloads automatically and appears on your device.

Install {appname}?

The app downloads automatically and appears on your device.

Public, Free

Install {appname}?

The app downloads automatically and appears on your device.

Install {appname}?

You receive a push notification to continue with installation.

Install {appname}?

You are redirected to the app store to download this app.

Install {appname}?

You are redirected to the app store to download this app.

Install {appname}?

The app downloads automatically and appears on your device.

Install {appname}?

You are redirected to the app store to download this app.

Not applicable.
Public, Paid

Install {appname}?

You are redirected to the app store to download this app.

Install {appname}?

You are redirected to the app store to download this app.

Install {appname}?

You are redirected to the app store to download this app.

Install {appname}?

You are redirected to the app store to download this app.

Note applicable.

Install {appname}?

You are redirected to the app store to download this app.

Not applicable.
Purchased, Custom B2B

Install {appname}?

You are redirected to the app store to download this app.

Install {appname}?

You are redirected to the app store to download this app.

Not applicable. Not applicable. Not applicable. Not applicable. Not applicable.
Purchased, VPP

Install {appname}?

The app downloads automatically and appears on your device.

Install {appname}?

You receive a push notification to continue with installation.

Not applicable. Not applicable. Not applicable. Not applicable.

Install {appname}?

The app downloads automatically and appears on your device.

Web

Install {appname}?

The app downloads automatically and appears on your device.

Install {appname}?

The app downloads automatically and appears on your device.

Enable Add to Homescreen option in the bookmark profile in the Console.

Install {appname}?

The app downloads automatically and appears on your device.

Bookmark the download

Install {appname}?

Web app that appears as a bookmark in your native browser.

Enable Add to Homescreen option in the bookmark profile in the Console.

Install {appname}?

The app downloads on your device.

Bookmark the download

Install {appname}?

Web app appears as a bookmark in your native browser.

Not applicable.

Install {appname}?

The app downloads automatically and appears on your device.

Install {appname}?

The app downloads automatically and appears on your device.

Application Messages in the Standalone Catalog

The following table displays the general messages end users see when you push applications from the UEM console to an unmanaged device that has the Standalone Catalog.

If the price and size of the application are available from the app store, Workspace ONE UEM displays these values in the message.

Workspace ONE UEM does not offer a Standalone Catalog for Windows Desktop and macOS devices.

Application

Type

Apple iOS

Supervised

Device

Apple iOS

Unsupervised

Device

Android

Enterprise

Device

Android

Standard

Device

Internal

Install {appname}?

You receive a push notification with installation.

Install {appname}?

You receive a push notification to continue with installation.

Install {appname}?

This file is downloaded and available to install from the downloads folder on your device.

Install {appname}?

This file is downloaded and available to install from the downloads folder on your device.

Public, Free

Install {appname}?

You are redirected to the app store

You are redirected to the app before to download this app.

Install {appname}?

You are redirected to the app store to download this app.

Install {appname}?

You are redirected to the app store to download this app.

Public, Paid

Install {appname}?

You are redirected to the app store to download this app.

Install {appname}?

You are redirected to the app store to download this app.

Install {appname}?

You are redirected to the app store to download this app.

Install {appname}?

You are redirected to the app store to download this app.

Purchased, Custom B2B

Install {appname}?

You are redirected to the app store to download this app.

Install {appname}?

You are redirected to the app store to download this app.

Not applicable. Not applicable.
Purchased, VPP

Install {appname}?

You are redirected to the app store to download this app.

Install {appname}?

You are redirected to the app store to download this app.

Not applicable. Not applicable.
Web

Install {appname}?

To install, tap on the profile installation prompt that appears when you continue.

Install {appname}?

To install, tap on the profile installation prompt that appears when you continue.

Continue to {appname}?

You are taken to this web app in your browser

Continue to {appname}?

You are taken to this web app in your browser

For more topics about the AirWatch Catalog, see VMware Workspace ONE UEM App Catalog.