The AirWatch Agent enhances your ability to monitor and control your device by providing detailed device information to Workspace ONE UEM. You can configure settings specific to the AirWatch Agent and its impact on the installed device through the UEM console.
To configure the AirWatch Agent settings:
From the UEM console Dashboard, navigate to Devices > Device Settings > Apple > Apple macOS > Agent Settings.
- Click the Override radio button to enable setting modification, if necessary.
Configure the AirWatch Agent settings:
Setting Description General Check-in Interval Enter the time interval for device check-in. Data Sample Interval Enter the time interval for sample data to be collected prior to transmission. Data Transmit Interval Enter the time interval for the device to automatically transmit data to Workspace ONE UEM. Administrative Passcode Enter a passcode to be applied to the app that the end user must enter to access Agent settings. Enable Agent Uninstall Select this check box to allow un-installation from the AirWatch Agent's main menu. Location Collect Location Data
Select this check box to enable Workspace ONE UEM to collect GPS information from the device when available.
If Collect Location Data is enabled, the end user receives a prompt to enable location services for AirWatchid. The alert persists until the user enables location services.
Password Enforcement Enforce Passcode Select this check box to enforce passcode policy adherence on the device. AirWatch Cloud Messaging Use AWCM Select this check box to enable AWCM communication to the AirWatch Agent and device. Agent Updates Enable Automatic Updates
Select this check box to enable automatic updates to the AirWatch Agent when a new version is available.
Upgrade Silently Select this check box to run silent updates without interruption. If this check box is not selected, users will receive a prompt to begin the upgrade process. Remote Management Seek Permission
Enable Seek Permission if you want to prompt the end user to accept or decline the remote management request from the admin. When you enable this setting, more options appear.
- Enter a Seek Permission Message that the end user will see when a remote request is sent.
- Enter the Yes Caption message for the accept button the end user will see on the Seek Permission request.
- Enter the No Caption message for the decline button the end user will see on the Seek Permission request.
- Click Save.