You can manually sync the app scan integration system and Workspace ONE UEM at any time, or let the Workspace ONE UEM scheduler task sync integration.

The scheduler task runs every 168 hours. On-premises deployments can edit the recurrence, while SaaS environments cannot. However, you can initiate a manual sync in both environments.

Sync Manually

SaaS and on-premises environments can use the following steps to sync Appthority, the app scanning integration service, and Workspace ONE UEM .

  1. Ensure that you are in the correct organization group.
  2. Navigate to Groups & Settings > All Settings > Apps > App Scan > Third Party Integration.
  3. Select Appthority in the Choose App Scan Vendor menu.
  4. Select one of the options.

    • Sync Now - Sends applications to the app scanning system through the app scanning integration service. Workspace ONE UEM sends only those applications that have not been scanned before or that have no previous result recorded.
    • Refresh - Wipes application data from Workspace ONE UEM and the app scanning integration service and requests that Appthority wipe application data, too. Then Workspace ONE UEM resends applications for new analysis.

Edit the Scheduler Task

On-premises environments can use the following steps to change the frequency of the Send Apps to App Scan Vendor task.

You must have system admin credentials to perform this action.

  1. Ensure that you are in the correct organization group.
  2. Navigate to Groups & Settings > All Settings > Admin > Scheduler.
  3. Locate the Send Apps to App Scan Vendor task and select Edit from the actions menu.
  4. Edit the options for Recurrence Type and Range and then Save your edits.