Perform a database backup in case your upgrade fails or you need to restore it later.
- Make sure to stop all the Workspace ONE UEM services and websites.
Open the SQL Server Management Studio.
- Log into the DB server containing the Workspace ONE UEM database.
Find the Workspace ONE UEM database in the Object Explorer on the left, right-click and choose Tasks > Backup.
- Specify a backup location and type, and then select OK to complete the database backup.