After stopping the appropriate services, you are ready to perform a back up of your components. This ensures you have an effective restore point should you need to roll back your deployment at any time.


Workspace ONE UEM does not automatically back up your servers as part of the upgrade process. Please contact your server vendor to follow the best recommended practice for backing up your servers. The following sections offer some basic guidance but your procedures may vary. You are responsible for creating backups of your Workspace ONE UEM servers. Failure to do so can result in unrecoverable data loss.

Backup Procedure

To back up your databases and servers in preparation for the upgrade, follow these steps:

  1. Back up the Workspace ONE UEM Database
  2. Back up the Workspace ONE UEM console and Device Services Servers (if virtualized)