Assign VMware Boxer to devices with the assignment feature known as flexible deployment. Configure the security and email management features within the assignment procedure so that they meet your organization's needs.

Task Considerations


 If Passcode is set to None, then the Boxer app is not encrypted. If you do not enforce an app-level passcode, then consider enforcing a device-level passcode using a device profile, which encrypts the iOS device.


  1. Navigate with one of the following paths.
    • Select Add Assignment in the Assignment window.

      This navigation reflects adding an assignment immediately after adding the application to the public tab of the console.

    • Go to Apps & Books > Public, select the VMware Boxer application in the List View, select Assign, and choose Add Assignment.

      This navigation reflects adding an assignment later after adding the application to the public tab of the console.

  2. Complete the settings on the Email Settings page.
    Settings Description
    Assigned Smart Groups Enter smart groups to receive the VMware Boxer flexible deployment assignment.
    Is App Restricted to Silent Install (Android) Enable to assign the application to those devices that support the silent install or the silent uninstall capability only.
    Account Settings

    Account Name

    Enter a description of the mail account.

    Exchange ActiveSync Host

    Enter your EAS server URL. For SEG deployments, enter the SEG URL instead.

    Domain, User, Email Address

    Enter the login information, including Domain name, user name, and Email Address.

    By default, the login information includes {EmailDomain}, {EmailUserName} and {EmailAddress} that are defined as lookup values in your directory service. If you need to override these values, you can use custom lookup values.

    Password (Android Only)

    Enter the password to the email account or input the lookup value for pulling the password from the user account.

    Email Sync Period

    Set the number of past days of emails for Boxer to sync.

    Calendar Sync Period

    Set the number of past days of calendar events for Boxer to sync.

    Email Signature

    Specify an email signature to be used in emails that are sent using Boxer.

    Authentication Type

    Choose one of the following authentication types for end users to authenticate with Exchange using the AirWatch credentials:

    • Basic – Authenticates using a user name and a password.
    • Certificate – Authenticates using a certificate.
      • Select the desired Certificate Authority and Certificate Template.
    • Both – Authenticates using a certificate to authenticate with network appliance and a password to authenticate with Exchange.
    Setting an app-level passcode for Boxer also encrypts the application. Device users set their passcode on the device at the application level when they first access the application.
    • None – Does not require a passcode.
    • Numeric – Prompts the user with a numeric keyboard to set a passcode.
      • (iOS only) Biometric ID - Enable this option to use fingerprint to authenticate the application. The user is asked to enable Touch ID settings on device the first time when they are asked for their passcode and NOT when they create their passcode during first-time setup.
      • Minimum Length - Set the minimum number of numeric characters a user's passcode must contain.
      • Timeout Minutes - Set the time in minutes until the application locks when idle.
      • Maximum Age - Set the maximum allowed days for the passcode, after which passcode expires and has to be reset. When the set number of days exceeds, the client asks the end user to create a passcode.
      • History - Determine the history of passcodes used to prevent the user from reusing passcodes.
      • Maximum Number of Failed Attempts - Determine the maximum number of failed passcode attempts before the email data in the app are erased.
    • Alphanumeric – Prompts the user with alphanumeric keyboard to set a passcode. The list explains only those options that are different from the Numeric setting.
      • Minimum Number of Complex Characters - Set the minimum number of character sets required for the passcode.
        • Character sets include uppercase letters, lowercase letters, numbers, and symbols.

        • For example, if you select 2, then a passcode must contain at least two of the character sets above. This can be a number and symbol: 3!$#!$, uppercase and lowercase: RtGfH, lowercase and symbol: p!$@!, and so on.
    Data Loss Prevention
    Determine how your end users can access emails, email attachments, and hyperlinks by configuring the following settings.

    Copy Paste

    If restricted:

    • End users cannot copy and paste content from Boxer to other applications.
    • If personal accounts are enabled, end users can copy and paste between personal and work accounts. Therefore, consider disabling personal accounts to restrict copy and paste functionality completely.
    • Share and Define options are made unavailable in the application when selecting text.

    Screenshots (Android Only)

    If restricted, Android end users cannot take screenshots of the Boxer application.

    Allow Email Widget (Android Only)

    If enabled, Android end users can add the Boxer Email widget to their home screens.

    Allow Calendar Widget (Android Only)

    If enabled, Android end users can add the Boxer Calendar widget to their home screens.


    If restricted, end users can only open hyperlinks in VMware Browser.


    Choose one of the following restrictions based whether the end user can open emails and their attachments in other applications:

    • Preview Only — Set this restriction for end users to preview emails and attachments within Boxer application only. End users cannot open attachments into any other applications.
    • Whitelist — Set this restriction and specify bundle IDs of the applications for emails and their attachments to open in those specified applications. The bundle IDs for Content Locker and Evernote are prepopulated.
    • Unrestricted — Set this restriction for end users to open emails and attachments in any applications.

    Caller ID

    Enable to provide Caller ID functionality for all Boxer contacts.

    By enabling this feature, Boxer exports names and phone numbers only to the native contacts app.

    Personal and Work Separation

    You can allow end users to add multiple personal accounts and use local contacts by configuring the following settings on the UEM console.

    Personal Accounts

    If restricted, end users can no longer add any additional accounts to the application.  

    If end users already have Boxer on their device with personal accounts configured, then they are prompted whether they want to remove their existing personal accounts now or later. End users do not receive work email through Boxer until they remove all personal accounts.

    Personal Contacts

    If restricted, end users can access contacts only from the email accounts in the app. If unrestricted, end users can access contacts from other apps on the device.

    Application Configuration

    You can configure settings for your Boxer deployment using the Configuration Key and Configuration Value pairs provided by AirWatch.

    Application configurations are optional.

  3. Select Save.
  4. If you want to restrict copying and pasting of data from and to the Boxer and other supported apps, configure these settings at Apps > Settings and Policies > Security Policies > Data Loss Prevention. SSO must be enabled for these settings to be applied on the end user devices. These restrictions are applied accross all supported VMware applications.
    Settings Description
    Enable Copy and Paste Out When disabled, end users cannot copy and paste content from Boxer to other applications.
    Enable Copy and Paste Into When disabled, end users cannot copy and paste content from other applications into Boxer.