Samsung SAFE devices use a dedicated profile deployed to the device from Workspace ONE UEM to set data limits and other settings. Although Samsung offers their own plan limits for SAFE devices, use the standard plan management feature to enforce plan limits with compliance policies.

To configure an Android profile to specify Samsung SAFE settings:

  1. From the UEM console, navigate to Devices > Profiles > List View.
  2. Select Add and select Android as the platform for the profile.
  3. Configure the General settings for the profile to specify how the profile gets deployed and which devices receive it.
  4. Select the Restrictions payload and select Configure.
  5. Scroll down to Maximum Data Usage and select Add.
    • Use the drop-down menus that appear to configure the following settings:
      • Frequency - Restrict data usage by Day, Week, or Month.
      • Size - Restrict data usage by kilobytes, megabytes, or gigabytes.
      • Maximum - Enter the amount of data the end user may not exceed.

  6. Scroll down to Call and SMS Limit and select Add.
    • Use the drop-down menus that appear to configure the following settings: 
      • Direction – Indicate whether this is for Outgoing or Incoming calls/SMS.
      • Type – Indicate whether this is for Calls or SMS.
      • Frequency – Indicate whether to restrict by the Day, Week or Month.
      • Maximum – Indicate the maximum call/SMS limit allowed.
  7. Scroll down to Call and SMS Restriction and select Add.
    • Use the drop-down menus that appear to configure the following settings: 
      • Direction – Indicate whether this is for Outgoing or Incoming calls/SMS.
      • Type – Indicate whether this is for Calls or SMS.
      • Restriction – Indicate the action to perform when a particular number that you identify calls or sends a text.
  8. Select Add and configure more telecom restrictions for any of these settings in the same manner, if required.
  9. Select Save to add the profile to Workspace ONE UEM or Save & Publish to add the profile and immediately deploy it to applicable Samsung SAFE devices.

When configured limits for a SAFE device are reached, admins can set a restriction to silently deactivate SMS, calls, and data features. This helps to enforce plan limits within compliance policies so that overages do no occur.

Important:

The functionality discussed in this section is only available to Telecom Advanced users. If you are a Telecom Foundational user, you will not see these features. Discuss the best Telecom management solution for your organization by contacting VMware Support.