You can set the default authentication method displayed on the Self-Service Portal depending on your organization's and users' needs.

Note:

This setting is only accessible at the Global level for on-premises customers.

Configure this setting by navigating to Groups & Settings > All Settings > Installation > Advanced > Other and set the SSP Authentication Type to:

  • Email – Prompts users for only their email address if you have set up auto discovery.
  • Legacy – Prompts users for their Group ID and credentials (username/password).
  • Dedicated – Prompts users for only their credentials (username/password). This option defaults a single Group ID for single-customer environments.