Configure Targeted Job Log Collection

You can target individual devices for job log collection. To activate this option, take the following steps.

  1. Navigate to Groups & Settings > All Settings > Admin > Diagnostics > Logging.
  2. Select the Enabled slider for each component and Scheduled Services for which you want to collect data.

  3. Scroll down to the Targeted Logging section, Enable the Targeted Logging slider, and complete the settings.

    Setting Description
    Organization Group(s) Select the organization group(s) where the device(s) reside(s).
    Device ID(s) Enter the device ID(s) for which you want to enable targeted logging. Use commas to separate multiple device IDs.
    File Storage Impersonation Enabled Enable if you are using a file storage server to store these targeted logs and enter the appropriate authentication credentials.
    File Path Enter the path and filename of the LOG file where you would like the data saved.
    File Storage Impersonation User Name

    This option appears only when File Storage Impersonation Enabled is checked.

    Enter the username of the storage server where you targeted logs are saved.

    File Storage Impersonation Password

    This option appears only when File Storage Impersonation Enabled is checked.

    Enter the corresponding password of the username of the storage server where you targeted logs are saved.

    Test Connection (button)

    Select this button to test the connection. It tests various possible scenarios which the logging process uses and makes sure it is working as expected.

  4. Save to apply Targeted Logging.

Next, you can target an individual device for troubleshooting purposes. See Target a Device Log Level for Troubleshooting Purposes.