Before you can use Workspace ONE Intelligence features, you must turn on reports powered by Workspace ONE Intelligence (different from Workspace ONE UEM reporting). You must then install the Workspace ONE Intelligence Connector service (also known as the ETL installer).

How to Access Reports

  • Shared SaaS customers work with their account representatives to access reports powered by Workspace ONE Intelligence. These deployments do not need to install their own Workspace ONE Intelligence Connector server.
  • Dedicated SaaS customers work with their account representatives to access reports powered by Workspace ONE Intelligence. These deployments do not need to install their own Workspace ONE Intelligence Connector server.

    Review the instructions listed in this knowledge base article, https://support.workspaceone.com/articles/115013381407.

  • On-premises customers work with their account representative to access reports powered by Workspace ONE Intelligence. These deployments must install their own Workspace ONE Intelligence Connector server.

Workspace ONE Intelligence Connector Server Requirements for On-Premises

You must install the Workspace ONE Intelligence Connector service on its own server before you can use Workspace ONE Intelligence features.

Requirement Description
Hardware Requirements
CPU 1 CPU
RAM 8 GB
Storage 50 GB
Software Requirements
OS Windows Server 2012 R2 or later
Java Java 8
Network Requirements
Outbound traffic from the Workspace ONE Intelligence Connector service Port 443
Internal network access to the Workspace ONE UEM Database The port used is based on your Workspace ONE UEM deployment.

For information on installing the Workspace ONE Intelligence Connector service, see Install the Workspace ONE Intelligence Connector Service.