Before you can begin managing the devices from the Email Dashboard, the configured MEM must discover the devices enrolled to the organization group. Based on whether an EAS profile is present on the devices or not, either a command or a broadcast message is sent to discover the devices.

The configured MEM discovers the devices enrolled to the organization group in two ways:

  • With the EAS profile – Workspace ONE UEM sends an allow command to the relevant EAS profile associated PowerShell environment when you perform Sync Mailboxes action from the List View page.
  • Without the EAS profile – Workspace ONE UEM sends an 'Allow' command to all the PowerShell integrated environments. For the environment that the command succeeds against, Workspace ONE UEM automatically associates the device to the corresponding memConfigID.