Enrolling a device is required before the device can be managed by the Workspace ONE ™ UEM console. There are multiple enrollment paths, each path with options.

Enrollment Decision Tree

Given the many enrollment options available, you can use the following decision tree to guide you through the tasks required to get your device fleet running. This decision tree informs you about which options you might want to consider to suit your organization's needs.

At each step in the tree, you are presented with information to help you decide which option to take. You are then presented with tasks you must run to realize your choices.

Start the enrollment decision tree by reviewing the Enrollment Prerequisites.

 

Enrolling Devices at Global

The Global organization group (OG) is designed to house Customer and other types of OGs. Given the way inheritance works, if you add devices to Global and configure Global with settings intended to affect those devices, you are also affecting all the Customer OGs underneath. This undermines the benefits of multitenancy and inheritance.

For more information, see Reasons You Should Not Enroll Devices in Global.