Use the Apple Care settings page to manage options related to Workspace ONE UEM integration with AppleCare. For more information on this integration, see Integrating with AppleCare.

  • Current Setting – Select whether to Inherit or Override the displayed settings. Inherit means use the settings of the current organization group's parent OG, while Override enables the settings for editing so you can modify the current OG's settings directly.
Setting Description
GSX User ID Enter the account user ID.
GSX Password Enter the account password.
Sold-to Account Number Enter the 10-digit service account number. This account number can be found in the GSX portal at the bottom of the web page.
Time Zone Use the drop-down menu to select the appropriate time zone.
Language Use the drop-down menu to choose a language.
  • Child Permission – Select the available behavior of child organization groups that exist below the currently selected organization group. Inherit only means child OGs are only allowed to inherit these settings. Override only means they override the settings, and Inherit or Override means you can choose to inherit or override settings in child OGs that exist below the currently selected OG.