The macOS Agent Settings page lets you configure various options that affect the macOS Agent application. Use these settings to determine how often to collect data from devices, to allow passcode enforcement through Agent message prompts, to allow AirWatch Cloud Messaging so that devices receive push notifications and information about updates when available, and to choose how and when to allow updates.

  • Current Setting – Select whether to Inherit or Override the displayed settings. Inherit means use the settings of the current organization group's parent OG, while Override enables the settings for editing so you can modify the current OG's settings directly.
Setting Description
General
Check-in Interval Enter the time interval for device check-in.
Data Sample Interval Enter the time interval for sample data to be collected prior to transmission.
Data Transmit Interval Enter the time interval for the device to automatically transmit data to Workspace ONE UEM.
Administrative Passcode Enter a passcode to be applied to the app that the end user must enter to access Agent settings.
Enable Agent Uninstall Select this check box to allow un-installation from the AirWatch Agent's main menu.
Location
Collect Location Data

Select this check box to enable Workspace ONE UEM to collect GPS information from the device when available.

If Collect Location Data is enabled, the end user receives a prompt to enable location services for AirWatchid. The alert persists until the user enables location services.

Password Enforcement
Enforce Passcode Select this check box to enforce passcode policy adherence on the device.
AirWatch Cloud Messaging
Use AWCM Select this check box to enable AWCM communication to the AirWatch Agent and device.
Agent Updates
Enable Automatic Updates

Select this check box to enable automatic updates to the AirWatch Agent when a new version is available.

Upgrade Silently Select this check box to run silent updates without interruption. If this check box is not selected, users will receive a prompt to begin the upgrade process.
Remote Management
Seek Permission

Enable Seek Permission if you want to prompt the end user to accept or decline the remote management request from the admin. When you enable this setting, more options appear.

  • Enter a Seek Permission Message that the end user will see when a remote request is sent.
  • Enter the Yes Caption message for the accept button the end user will see on the Seek Permission request.
  • Enter the No Caption message for the decline button the end user will see on the Seek Permission request.
  • Child Permission – Select the available behavior of child organization groups that exist below the currently selected organization group. Inherit only means child OGs are only allowed to inherit these settings. Override only means they override the settings, and Inherit or Override means you can choose to inherit or override settings in child OGs that exist below the currently selected OG.