Enable File Storage for Reports

Configure file storage using the following procedure.

  1. At the Global organization group level, navigate to Groups & Settings > All Settings > Installation > File Path and scroll to the bottom of the page.
  2. Select the File Storage Enabled slider and configure the settings. When file storage is enabled, you can configure an external repository in which files are stored. A disabled setting means that files are stored as binary large objects in the database.

    Setting Description
    File Storage Path Enter the path files are to be stored in the following format: \\{Server Name}\{Folder Name}, where Folder Name is the name of the shared folder you create on the server.
    File Storage Caching Enabled

    When enabled, a local copy of files requested for download is stored on the Device Services server as a cache copy. Subsequent downloads of the same file retrieve it from the Device Services server as opposed to file storage.

    When enabled, files are cached locally on the DS server when accessed for the first time. Subsequent requests are served using the file cached on the DS server instead of streaming from the file storage location.

    If you enable caching, consider accommodating for the amount of space needed on the server. For more information, see File Storage Requirements.

    If you integrate with a CDN, then apps and files are distributed through the CDN provider, and a local copy is not stored on the Device Services server. For more information, refer to the VMware Workspace ONE UEM CDN Integration Guide ( https://resources.air-watch.com/view/8cr52j4hm6xfvt4v2wgg/en).

    File Storage Impersonation Enabled Select to add a service account with the correct permissions.
    File Storage Impersonation Username Provide a valid service account user name to obtain both read and write permissions to the shared storage directory.
    Password Provide a valid service account password to obtain both read and write permissions to the shared storage directory.
  3. Select the Test Connection button to test the configuration.