Mobile devices are valuable enterprise tools. They allow employees to have immediate access to your internal content and resources. However, the diversity of mobile platforms, operating systems, and versions can make managing a set of devices difficult. Workspace ONE ™ Unified Endpoint Manager Mobile Device Management (MDM) solves this problem by enabling you to configure, secure, monitor, and manage all types of mobile devices in the enterprise.

Benefits of Mobile Device Management

Mobile device management provides an elegant solution to security concerns and accessibility inherent to enterprise mobility.

  • Manage large-scale deployments of mobile devices from a single console.
  • Enroll devices in your enterprise environment quickly and easily.
  • Configure and update device settings over the air.
  • Enforce security and compliance policies.
  • Secure mobile access to corporate resources.
  • Remotely lock and wipe managed devices.

You can tailor your MDM environment to gain immediate access to device locations, current users, and content. You can also automate your MDM deployment to enforce security and compliance settings with rules and warnings that are unique to each user or organization group. Finally, you can restrict or enable content and features based on the geographic location of a device.

This guide outlines how to create, configure, and maintain your MDM deployment.

Supported Browsers

The Workspace ONE Unified Endpoint Management (UEM) console supports the latest stable builds of the following web browsers.

  • Chrome

  • Firefox

  • Safari

  • Internet Explorer 11

  • Microsoft Edge

Note:

If using IE to access the UEM console, navigate to Control Panel > Settings > Internet Options > Security and ensure you have a security level or custom security level that includes the Font Download option being set to Enabled.

If you are using a browser older than those listed above, upgrade your browser to guarantee the performance of the UEM console. Comprehensive platform testing has been performed to ensure functionality using these web browsers. The UEM console may experience minor issues if you choose to run it in a non-certified browser.

Supported Platforms

Workspace ONE UEM supports the following devices and operating systems.

  • Android 4.0+
  • Tizen 2.3+
  • Apple iOS 7.0+
  • Windows Desktop (8/8.1/RT/10)
  • Apple macOS 10.9+
  • Windows 7 (Windows 7 or later)
  • Chrome OS (latest)
  • Windows Phone (Windows Phone 8/ 8.1, Windows 10 Mobile)
  • QNX 6.5+
  • Windows Rugged (Mobile 5/6 and Windows CE 4/5/6)

Limited support might be available for other devices or operating systems. Workspace ONE Direct Enrollment is supported on iOS and Android devices only. For more information, see Workspace ONE Direct Enrollment.

Refer to each platform-specific guide by searching the online help, visiting docs.vmware.com, or contacting VMware Support for more information.