An Exchange Web Services profile allows the end user to access corporate email infrastructures and Microsoft Outlook accounts from the device.

Note:

This payload is fully supported on macOS v.10.9 and higher, however, macOS will only configure Contacts when this is installed on v10.7 and v10.8.

To create an Exchange Web Services profile: 

  1. Navigate to Devices > Profiles & Resources > Profiles and select Add. Select Apple macOS, and then select User Profile, since email settings can only apply to a single user.
  2. Configure the profile's General settings.

    These settings determine how the profile deploys and who receives it. For more information on General settings, see Add General Profile Settings.

  3. Select the Exchange Web Services payload.
  4. Configure Exchange Web Services settings including: 

    Setting Description
    Email Client

    Configure the native mail client or Microsoft Outlook on the device. Outlook requires AirWatch Agent v.1.1.0+ to be installed on the device.

    Account Name Enter the name for the EWS account.
    Exchange Host Enter the name of the Exchange host. This option appears when Microsoft Outlook is selected.
    Exchange Port Enter the port number for the Exchange Host. This option appears when Microsoft Outlook is selected.
    Use SSL Select to enable Secure Socket Layer usage for communication. This option appears when Microsoft Outlook is selected.
    Delete all user data when profile is removed

    Select to erase all user information, mail, settings, and all configured accounts in Outlook, whether the user is managed or unmanaged. This option appears when Microsoft Outlook is selected.

    Caution:

    Do not make this selection if deploying to a personal computer. This forces Outlook to quit and deletes all information from the computer's Microsoft User Data folder.

    Login Information
    Username

    Enter the username for the email account.

    Email Address Enter the email address for the email account.
    Full Name Enter the first and last name associated with the account. This option appears when Microsoft Outlook is selected.
    Password Enter the password required to authenticate the end user.
    Payload Certificate Select the certificate upload for EAS use. This option appears when Native Mail Client is selected.
    Domain Enter the domain for the email account. This option appears when Microsoft Outlook is selected.
  5. Configure more options for Native Mail Client:

    Setting Description
    Internal Exchange Host The name of the secure server for EAS use. This option and following appear when Native Mail Client is selected.
    Port Enter the number of the port assigned for communication with the internal Exchange host.
    Internal Server Path The location of the secure server for EAS use.
    Use SSL For Internal Exchange Host Select this check box to enable Secure Socket Layer (SSL) usage for communication with the Internal Exchange Host.
    External Exchange Host The name of the external server for EAS use.
    Port Enter the number of the port assigned for communication with the External Exchange Host.
    External Server Path The location of the external server for EAS use.
    Use SSL For External Exchange Host Select this check box to enable Secure Socket Layer (SSL) usage for communication with the External Exchange Host.
  6. Configure Directory Services for Microsoft Outlook.

    Settings Description
    Directory Server

    Enter the location of the secure server.

    Directory Server Port Enter the port number of the secure server.
    Search Base Enter the search base of the secure server.
    Directory Server Requires SSL Select this check box if the directory server requires Secure Socket Layer (SSL).
  7. Select Save & Publish when you are finished to push the profile to devices.