The Platform OEM Service is an extra application that gives AirWatch the ability to provide extended management capabilities to Android device.

AirWatch works with each Android device manufacturer to achieve this functionality. All these APKs are available through AirWatch Resources by request. There are a few service applications that we publish to the Google Play Store.

Here is a table of supported features and available OEM service applications:

OEM OEM Service Current Version

Supported Features

Minimum OS Version

Samsung* Samsung ELM Service 4.0.1 See the Android OEM Specific Profile matrix and Device Restrictions matrix for supported Samsung features. 4.1.4
Honeywell* Honeywell Service 3.0 Honeywell Service Supported Features 4.4
Intermec Honeywell Service 3.0 Honeywell Service Supported Features 6.0
HTC  HTC Service 1.0.3 See the Android OEM Specific Profile matrix and Device Restrictions matrix for supported HTC features. 4.0
Huawei* Huawei Service 1.0 Huawei Integration EMUI 4.1

Huawei

Honor 5x

EMUI 3.1

POEM Service 3.3 Android Platform OEM (POEM) Service Features EMUI 3.1 or earlier
Kyocera Kyocera Service 1.0.7 Signed with EMM Key (not platform key) 4.0

Lenovo

Tab3

Tab2

IdeaTab

Tab2 A10-70F

Lenovo Service

3.0

 

 

 

3.3

Android Platform OEM (POEM) Service Features 4.0
LG* LG Service 2.2   4.0
MSI MSI Service 1.3 MSI Service Features 6.0
Zebra*   3.0.1 Zebra MX Service Features 4.4
Bluebird Android Platform OEM Service 3.3 Android Platform OEM (POEM) Service Features 4.0
Crosstalk Android Platform OEM Service

1.0.0

3.0

Android Platform OEM (POEM) Service Features 4.0
Gen2wave Android Platform OEM Service

1.0.0

Android Platform OEM (POEM) Service Features 4.0
Janam Android Platform OEM Service 1.0.0 Android Platform OEM (POEM) Service Features 4.0
Panasonic Android Platform OEM Service

3.3

Android Platform OEM (POEM) Service Features 4.0

Sonim

XP6 /XP7/XP5/

XP5s/XP8

Android Platform OEM Service

3.2

Android Platform OEM (POEM) Service Features 4.0
Stratacache Android Platform OEM Service 1.0.0 Android Platform OEM (POEM) Service Features 4.0
Getac Android Platform OEM Service

3.0

Android Platform OEM (POEM) Service Features 4.0
Lenovo

Android Platform OEM Service

Tab 2

3.0 Android Platform OEM (POEM) Service Features 4.0
Fairphone Android Platform OEM Service

1.0

3.0

Android Platform OEM (POEM) Service Features 4.0
Spectralink Android Platform OEM Service

3.0

Android Platform OEM (POEM) Service Features 4.0
BLU Android Platform OEM Service

2.0

3.1

Android Platform OEM (POEM) Service Features 4.0
SZ Eternity Android Platform OEM Service

2.0

3.0

Android Platform OEM (POEM) Service Features 4.0
Urovo Android Platform OEM Service 3.0 Android Platform OEM (POEM) Service Features 4.0
Huawei Huawei 1.0 Huawei Integration EMUI 4.1
Caterpillar Android Platform OEM Service

Each model has different platform key:

S50c - 3.0

S40 - 3.0

S60 - 3.0

Android Platform OEM (POEM) Service Features 4.0
ELO

Rugged Service

POEM Service

1.1.1

 

3.3

Installed through silent application install

 

Android Platform OEM (POEM) Service Features

4.0

 

4.0

CC5000 Rugged Service 1.1.2 Installed through silent application install 4.1
Kube Rugged Service 1.1.1 Installed through silent application install 4.0
Mediawave Rugged Service 1.1.1 Installed through silent application install 4.0
HP Rugged Service 1.1.1 Installed through silent application install 4.0
Mini X Rugged Service 1.1.1 Installed through silent application install 4.0
BQ Rugged Service 1.1.1 Installed through silent application install 4.0
Vuzix Rugged Service 1.1.1 Installed through silent application install 4.0
Archos Rugged Service 1.1.1 Installed through silent application install 4.0
Xplore

Rugged Service

Android Platform OEM Service

Rugged Service - 1.1.1

POEM Service - 3.2

Installed through silent application install

Android Platform OEM (POEM) Service Features

4.0
Sony* Sony Service 2.1 See the Android OEM Specific Profile matrix and Device Restrictions matrix for supported Sony features. 4.0
Logic Instruments POEM Service 3.0 Android Platform OEM (POEM) Service Features 4.0
Unitech POEM Service 3.1 Android Platform OEM (POEM) Service Features 4.0
Datalogic POEM Service 3.4.1 Android Platform OEM (POEM) Service Features 4.0
Outform POEM Service 3.3 Android Platform OEM (POEM) Service Features 4.0
Via ALTA DS 4K POEM Service 3.3 Android Platform OEM (POEM) Service Features 4.0
Blackberry KeyOne POEM Service 3.3 Android Platform OEM (POEM) Service Features 4.0
Unowhy POEM Service 3.3 Android Platform OEM (POEM) Service Features 4.0
MTE POEM Service 3.1 Android Platform OEM (POEM) Service Features 4.0
POSLabs POEM Service 3.1 Android Platform OEM (POEM) Service Features 4.0
CipherLap POEM Service 3.4.1 Android Platform OEM (POEM) Service Features  
M3 Mobile POEM Service

SM10 - 3.3

SM15 - 3.3

Android Platform OEM (POEM) Service Features  
*OEM Service Version Available on the Google Play Store