Install optional software to ensure a smooth installation process and to make troubleshooting easier.
The Workspace ONE Unified Endpoint Management (UEM) console supports the latest stable builds of the following web browsers.
Internet Explorer 11
If using IE to access the UEM console, navigate to Control Panel > Settings > Internet Options > Security and ensure you have a security level or custom security level that includes the Font Download option being set to Enabled.
If you are using a browser older than those listed above, upgrade your browser to guarantee the performance of the UEM console. Comprehensive platform testing has been performed to ensure functionality using these web browsers. The UEM console may experience minor issues if you choose to run it in a non-certified browser.
Download and install Notepad++ ( http://notepad-plus-plus.org/). This application is helpful because it allows you to view many log files at once using the tabular format and allows for the auto-refresh of a log file if it is regenerated.