Workspace ONE UEM displays reasons that describe the installation progression of internal applications on the Details View, Devices tab. The reason codes help identify the status of an installation and if there is an issue with an installation, so that you can easily track and troubleshoot application deployments.

Workspace ONE UEM displays the reasons in Apps & Books > Applications > Native > Internal > Details View [for the specific application] > Devices tab .

Reason Description

Shows all devices.

Acts as the default filter on the Devices tab.

Awaiting Install on Device Workspace ONE UEM sent the installation command and it has not yet prompted device users to accept the installation.

Workspace ONE UEM attempted to install the application but encountered an error.

Install Command Dispatched The device communicated that it received the install command.
Install Command Ready for Device Workspace ONE UEM queued the command and communicated to devices to select in but devices have not checked in yet.
Installing Workspace ONE UEM is installing the application.
Managed Workspace ONE UEM installed the application and now manages it.
Management Rejected The users of iOS 9+ devices rejected prompts to install applications or to enter their credentials, so Workspace ONE UEM cannot install the application.
MDM Removed Workspace ONE UEM removed the application due to a mobile device management action performed with the console.
Pending Removal

Workspace ONE UEM sent an application removal command to devices but the application has not been removed yet.

Prompting Workspace ONE UEM is prompting device users to install the application.
Prompting for Login

The app store is prompting device users for their app store credentials so that they can install the application.

Prompting for Management Workspace ONE UEM is prompting iOS 9+ device users to accept the Make App MDM Managed if User Installed configuration. To accept the prompt permits Workspace ONE UEM to manage an application that users previously installed on their devices.

The device user rejected the prompt to install a book.


The device and Workspace ONE UEM are not communicating about the installation of the application.


Workspace ONE UEM pushed an application update command but the device has not communicated that the application update is complete.

User Installed Workspace ONE UEM pushed a book to devices but device users had already installed it.
User Installed App Workspace ONE UEM pushed an application to devices but device users already installed it.
User Rejected Device user rejected the prompt to install the application.
User Removed Workspace ONE UEM still manages the application but users removed it from their devices.

Go to Reasons Display in Order of Installation Progression for workflow diagrams that depict the order codes display in the console to identify the stages of installation.