Advanced Remote Management (ARM) allows you to connect remotely to end-user devices so you can help with troubleshooting and maintenance. ARM requires your computer and the end-user device to connect to the Remote Management Server to facilitate communication between the Workspace ONE UEM console and the end-user device.

For more information on installing, configuring, and using Advanced Remote Management, see the VMware Workspace ONE UEM Advanced Remote Management Guide, available on docs.vmware.com.