Meet the reports server prerequisites before installing the reports server.

The legacy SQL Server Reporting Services (SSRS) installer, which is a SQL Server module deployed with the main SQL Server instance, is no longer included with the Workspace ONE UEM installation package. Workspace ONE UEM includes two native reporting options, detailed in the Reports Overview.

Hardware Requirements

The exact specifications needed for your reports server depend on the size and needs of your deployment. You may need to gather this information before proceeding so you size your servers correctly. Read through the Workspace ONE UEM Recommended Architecture Guide, available at, for hardware sizing information and other technical details that ensure the smooth operation of your Workspace ONE UEM reports server.

Software Requirements

  • Windows Server 2008 R2/2012, or 2012 R2 (32-bit or 64-bit) with the latest service packs and recommended updates from Microsoft (
  • Microsoft SQL Server 2012, SQL Server 2014, or SQL Server 2016 with Client Tools (SQL Management Studio, Reporting Services, Integration Services, SQL Server Agent, latest server packs).

Network Requirements

Inbound communications to this server:

  • Workspace ONE UEM console and Device Services using HTTP (80) or HTTPS (443) or other custom port numbers as needed.

Outbound communications from this server:

  • The SMTP Mail Relay using SMTP on ports 25 or 465.

User Account Requirements

The Windows users running the Report installer must have access to both Report Manager and Report Database, as they are required to deploy the report files on the Report Server.