To start managing Android devices, you’ll need to register Workspace ONE UEM as your Enterprise Mobility Management (EMM) provider with Google. The Getting Started page in the Workspace ONE UEM console provides a step by step solution to help configure the enterprise management tools needed to secure and manage your device fleet.

There are two ways to configure Android: by using a Managed Google Play account (preferred) or using a managed Google domain (recommended by Google for G Suite customers). A Managed Google Play account is used when your business does not use G Suite and allows for multiple configurations of Android within your organization using a personal Google account. Workspace ONE UEM manages this account and requires no Active Directory sync or Google verification.

Setting up Android using managed Google domain (G Suite) requires your enterprise to set up a Google domain and must follow a verification process to prove that you own the domain. This domain can only be linked to one verified EMM account. The setup includes creating a Google Service Account and configuring Workspace ONE UEM as your EMM provider. Consider creating a Google account specifically for Android for your organization to use so as not to conflict with any existing Google accounts.

The Google Service Account is a special Google account that is used by applications to access Google APIs and is required when setting up Android using the managed Google domain method for your business. The Google Service Account credentials are automatically populated when configuring Android Accounts when registering using managed Google play account. If you encounter an error while setting Android Accounts, clear your settings in the Workspace ONE UEM console and try again or create the account manually. For Google Accounts, consider creating your Google Service Account before either setup method.

To change the Google account or make changes to your admin settings, you have to unbind the account from the Workspace ONE UEM console.

Important:

The setup of Android includes the integration of third-party tools that is not managed by VMware AirWatch. The information in this guide for the Google Admin Console and Google Developer Console has been documented with the available version as of January 2018. Integration with a third-party product is not guaranteed and is dependent upon the proper functioning of the third-party solutions.