Before starting the upgrade process, you must stop and disable the World Wide Web Publishing Service.

  1. Open the Server Manager.
  2. Navigate to Tools > Services.

    Upgrade_ServMgr2

  3. Scroll to the bottom until you see the World Wide Web Publishing Service.

  4. Right-click World Wide Web Publishing Service.

  5. Select Properties and select Disable.

After disabling the World Wide Web Publishing Service, run the Workspace ONE UEM Application Installer on all of your Workspace ONE UEM application servers. The installer stops all the services on the App server automatically. For more information, see Start the Workspace ONE UEM Application Installer.