Verifying Proxy connectivity post-installation can help determine whether your installation was successful.

  1. Navigate to Groups & Settings > All Settings > System > Enterprise Integration > VMware Tunnel > Configuration .
  2. Select Test Connection. You must select the button for the correct component. If you are using Per-App Tunnel, select the button in the Per-App Tunnel section. If you are using Proxy, select the Test Connection button in the Proxy component.

    For the Per-App Tunnel component, this page displays server IP address, version info, API server connectivity, and AWCM server connectivity. For the Proxy component, this page displays version info, connectivity through HTTP/S, and certificate chain validation.

    If you are an on-premises customer and your Workspace ONE UEM console server is installed on the internal network, then you may see fail connection for the Console To line items. This expected behavior occurs when the Console server does not have access to the front-end server in the DMZ and does not affect functionality.