Workspace ONE Intelligence communicates with third-party services with APIs. To permit Workspace ONE to use APIs for automation, generate an API key in the Workspace ONE UEM console.

Procedural Tasks

For a list of all the steps available to configure automation, see Automation Connections, API Communications, and Third-Party Connections.

API Communication Task

  1. Select the organization group where you want to connect to third-party services.
  2. In the Workspace ONE UEM console, go to Groups & Settings > All Settings > System > Advanced > API > REST API.
  3. Configure the settings on the General tab.

    Setting Description
    Enable API Access

    Permits you to generate an API key for the service.


    Select Add to generate an API Key.

    Record this value and enter it in the Intelligence environment as the AirWatch Tenant Code.


    Enter a descriptive name for the service, such as Automation.

    Account Type Select Admin.
  4. Configure the settings on the Authentication tab.

    Setting Description
    Basic Select Basic authentication.
    Certificates Not applicable.
    Directory Not applicable.

Next Steps

Configure connections in the third-party services. For details, see Configure Connections in Supported Third-Party Services.