VMware Workspace ONE Intelligence gives you insights into your digital workspace. It offers enterprise mobility management (EMM) planning and automation. All these components help to optimize resources, strengthen security and compliance, and increase user experience across your environment.

 

Product and Pricing Information

See the VMware Workspace™ ONE™ product page at https://www.vmware.com/products/workspace-one.html for information on features and pricing.

For information about opting in to Workspace ONE Intelligence Reports, see the knowledge base article Opt-in today to take advantage of Workspace ONE Intelligence Reports! at https://support.workspaceone.com/articles/360007232773.

 

Trial Versions

If you would like to try licensed features of Workspace ONE Intelligence, like Dashboards and Automation, you can activate a trial version and try them for free for 30 days.

After 30 days, access to the trail version ends unless you buy an enterprise license. However, data, connections, and automation configurations are stored. If you choose to buy the licensed features in the future, your data, connections, and automation configurations are not lost. You can pick up where your trial version ended.

To activate a trial version, enter the information associated with your Workspace ONE UEM admin credentials. The VMware Workspace ONE team contacts you to see if you want to purchase an enterprise license.

A trial version of Workspace ONE Intelligence displays TRIAL banners on the user interface. It also notifies you of how many days you have left on your trial.

 

Data Driven Community Forums

Find the Data Driven Community Forums on My Workspace ONE at https://support.workspaceone.com/forums and select Data Driven from the menu.

 

Storage and Sampling

Workspace ONE Intelligence uses deployment data to offer Dashboards, Automation, and Reports. All these features use the same data that streams from your Workspace ONE deployment.

Workspace ONE Intelligence stores data to offer historical analysis. The system stores raw data for three months and stores trend data for 12 months. Raw data examples are battery information and operating system versions. Some trend data examples are application installations and application adoption, device category data, and enrollment and OS versions over time.

VMware stores and manages the data in its cloud services infrastructure. The reports cloud service within the services infrastructure collects and imports data at regular intervals from Workspace ONE transactional databases.

Components

Workspace ONE Intelligence aggregates data from Workspace ONE UEM and Apteligent by VMware. It includes dashboards, reports, and automation to analyze data and perform actions for efficiency and remediation. It integrates with third-party connection services like Slack and ServiceNow for notifications.

Dashboards

  • My Dashboard represents the latest data in the reports infrastructure. Workspace ONE Intelligence streams data from the database in the cloud so that the analytics you see are a current picture of the state of your Workspace ONE deployment. You can also view historical data by editing widgets displayed on My Dashboard. For information, see My Dashboard.

  • Use the Apps dashboard to analyze application adoption and use for managed applications in your Workspace ONE environment. For information, see Apps Dashboard.

    • The applications dashboard displays data from your Apteligent by VMware environment. Register Apteligent with Workspace ONE Intelligence and add the Apteligent SDK to internal applications to display application statistics for internal applications managed in Workspace ONE UEM. For information, see Apteligent by VMware and Workspace ONE Intelligence.
  • The Security Risk dashboard displays data concerning the security of managed devices in your Workspace ONE deployment. See data concerning compromised devices, passcode risk, encryption status, and top risks. For information about the Security Risk dashboard, see Security Risk Dashboard.

  • The OS Updates dashboard displays data about versions of operating systems running in your environment. It also reports on application and operating system patches. For information, see OS Updates Dashboard.

 

Automation

Automation can increase efficiencies and reduce the burden of manual tasks by acting for you on problems triggered by parameters you configure. With rules that are based on a set of parameters. Create policies that take automated remediation actions based on context. Build contextual policies that fit your unique environment by automating workflows that extend to third-party services with REST APIs.

For information about automation, see Automation for Workspace ONE Intelligence.

 

Reports

You can create reports about your Workspace ONE deployment based on your business needs with the reports feature. The feature uses cloud-based report storage to gather data and create the reports. Reports powered by Workspace ONE Intelligence provide access to critical business intelligence data and is different from the reports created in the Workspace ONE UEM console.

For information about reports, see Reports for Workspace ONE Intelligence.