The application removal protection feature helps ensure that the system does not remove business-critical applications unless approved by the admin.

Internal applications are often developed to perform enterprise-specific tasks. Their abrupt removal can cause user frustration and halt work.

To prevent the removal of important internal applications, the feature holds removal commands according to threshold values. Until an admin acts on the held commands, the system does not remove internal applications.

General Steps for the Feature

Configure the feature with the outlined steps.

  1. View default threshold values or edit the threshold values for the organization group.

    • If threshold values are met, Workspace ONE UEM holds the application removal commands and displays them by application in the App Removal Log.
    • Enter email addresses that receive notifications about the problem with the App Remove Limit Reached Notification template.

  2. Act on the application removal commands held by the system.

    • Purge application removal commands from the command queue by selecting Dismiss.
    • Remove internal applications from devices by selecting Release, which sends application removal commands.
  3. Assign those applications back to the desired smart groups if you dismissed the commands.

For more information about application removal commands and statuses, see Application Removal Protection System Behaviors.

For the steps to edit threshold values for application removal protection, see Configure Threshold Values for Application Removal Protection.

For information on the dismissal or release of application removal commands, see Act on Held Application Removal Commands.