Perform a database backup in case your upgrade fails or you need to restore it later.

  1. Make sure to stop all the Workspace ONE UEM services and websites.
  2. Open the SQL Server Management Studio.


  3. Log into the DB server containing the Workspace ONE UEM database.
  4. Find the Workspace ONE UEM database in the Object Explorer on the left, right-click and choose Tasks > Backup.


  5. Specify a backup location and type, and then select OK to complete the database backup.