Install Content Rendering Engine (CRE) so that end users can securely share the content as an image from the Self-Service Portal. After configuring CRE in the UEM console, download the installer and proceed with the installation. To install CRE on the Linux Server, complete the following steps. Workspace ONE UEM requires installing Redis and CRE on separate servers using the GUI-less method outlined in these instructions.

  1. Copy the file you downloaded from the UEM console into a folder in the Linux server.

  2. Navigate to the folder you copied the file to in the Linux box. Un-archive the .tar file using the following command:

  3. Open the un-zipped installation folders:

    • config.xml
    • ContentRenderingEngine.bin
    • rest-ssl-cert.pfx
    • rfs-plugin-cert.pfx
  4. Make the ContentRenderingEngine.bin an executable file using the following command:
    sudo chmod +x ContentRenderingEngine.bin
    sudo ./ContentRenderingEngine.bin
  5. Review the Introduction that appears during an initial installation.
  6. Press Enter until you receive a prompt to accept the licensing agreement. Press Y to accept.
  7. Enter and confirm the Certificate Password you entered when downloading the installer in the console.


  8. To confirm that the server is Secure Socket Layer (SSL) Offloaded, enter Y. Enter N if your server is not behind an SSL offloaded load balancer.


  9. Review the Summary information for accuracy. Press Enter to continue.


  10. Press Enter to begin installation. Any install errors display in an error message, and in the installation log which saves in the same directory as CRE. Press Enter to exit the installer.


  11. After the installation is finished, you can check if the CRE service is running by using the following command:

    $ sudo service cre status
  12. In the UEM console, navigate to Content > Settings > Content Viewer. Select Activate. If successful, the icon turns green. Otherwise, the install failed and you must troubleshoot before proceeding .