When you first log in to Workspace ONE ™ UEM, you see a single organization group (OG) that has been created for you using the name of your organization. This group serves as your top-level OG. Below this top-level group you can create subgroups to build out your company hierarchical structure.

  1. Navigate to Groups & Settings > Groups > Organization Groups > Organization Group Details. Here, you can see an OG representing your company.
  2. Ensure the Organization Group Details displayed are accurate, and then use the available settings to make modifications, if necessary. If you make changes, select Save.
  3. Select Add Child Organization Group.
  4. Enter the following information for the first OG underneath the top-level OG.

    Setting Description

    Enter a name for the child organization group (OG) to be displayed. Use alphanumeric characters only. Do not use odd characters.

    Group ID

    Enter an identifier for the OG for the end users to use during the device login. Group IDs are used during the enrollment of group devices to the appropriate OG. Use alphanumeric characters only.

    Ensure that users sharing devices receive the Group ID as it may be required for the device to log in depending on your Shared Device configuration.

    Type Select the preconfigured OG type that reflects the category for the child OG.
    Country Select the country where the OG is based.
    Locale Select the language classification for the selected country.
    Customer Industry This setting is only available when Type is Customer. Select from the list of Customer Industries.
  5. Build out your corporate hierarchical structure by creating more groups and subgroups in the same manner.
    • If you are configuring a Fixed Organization Group, then ensure that you create the single organization group for end users to log in or log out.
    • If you configure Prompt Users for Organization Group, then ensure that you have created the multiple OGs for end-user roles for logging in or logging out. For more information, see Configuring Shared Devices.
  6. Select Save.