The Windows Rugged Agent Settings page lets you configure the options for the AirWatch Agent for Windows Rugged devices.
- Current Setting – Select whether to Inherit or Override the displayed settings. Inherit means use the settings of the current organization group's parent OG, while Override enables the settings for editing so you can modify the current OG's settings directly.
|Device ID Algorithm||
Set the unique device identification algorithm used on the device.
|Heartbeat Interval (min)||Set the time (in minutes) the agent waits before checking in with the Workspace ONE UEM console.|
|Data Sample Interval (min)||Set the time (in minutes) the agent waits to collect data from the device.|
|Data Transmit Time Interval (min)||Set the time (in minutes) the agent waits to send data collected from the device to the UEM console.|
|Check-In on Condition (Event)||Enable to limit the agent to check-in or beacon to the UEM console only when certain conditions (Wi-Fi connection, AC Power, or NW Adapter) are met. This helps reduce bandwidth issues as devices typically meet the condition when they are stored for after hours.|
Shared Devices (Check-in / Check-out)
|Enable Shared Device Mode||Select this check box to enable shared device functionality. For more information, see the Windows Rugged Launcher Profile Overview.|
|Enable Agent Installation Complete Notification||Select this check box to enable or disable notifications for Agent installation completion.|
|Enable Product Install Status Notification||Select this check box to enable or disable notifications through the Agent for product installation completion.|
|Collect Location Data||Enable to allow the agent to determine the device location based on a device's Wi-Fi network. When available, the agent will report the location to the Workspace ONE UEM console using the Data Transmit Interval.|
|Applications Poll Interval (min)||Set the time interval (in minutes) at which the applications list for each device will refresh on the Workspace ONE UEM console.|
|Certificate Poll Interval (min)||Set the time interval at which the certificate list for each device will refresh on the Workspace ONE UEM console.|
|Proxy Configuration||Enable to allow the configuration of a proxy settings.|
Application Manager Package Scheduler (Only for AirWatch 3.3 Agent)
These settings are for the legacy AirWatch Agent v3.3.
Use the APPLICATION MANAGER SCHEDULER to define a schedule for devices with the AirWatch Agent v3.3+ to retrieve products provisioned on schedule.
|Add||Select to create schedules for provisioning products using Products (Legacy).|
|Application Manager Scheduler||Select the hour the product begins to push to devices.|
|Randomization Window (min)||Select the amount of time the product is pushed over. The order of devices is randomized.|
|Download Remote Control Cab||Select this link to download the cabinet (CAB) installer file for Workspace ONE UEM Remote Management.|
Enable Seek Permission if you want to prompt the end user to accept or decline the remote management request from the admin.
|Remote Management Port||
Enter the port used to communicate between the Remote Management Agent and the Tunnel Agent on the end-user device.
This port is responsible for caching the different frames on the device for use with the screen sharing function. The default port is 7775. Consider leaving the default setting unless port 7775 is in use for other uses in your organization.
|Device Log Level||Set the Device Log Level to control the verbosity of the remote management application on the device.|
|Log Folder Path||Define the Log Folder Path where the application saves the remote management log file on the device.|
|Display Tray Icon||Enable Display Tray Icon to show the remote management applet on the device.|
|Max Sessions||Enter the maximum number of concurrent sessions allowed on a device.|
|Number of Retries||Enter the number of retries allowed before communication attempts stop.|
|Retry Frequency (Seconds)||Enter the amount of time between attempts to communicate.|
|Heartbeat Interval (Seconds)||Enter the amount of time (in seconds) that passes between status updates that are sent from the device.|
|Connection Loss Retry Frequency (Seconds)||Enter the amount of time (in seconds) that passes between attempts to reestablish the connection.|
|Job Log Level||
Select the level of detail your job logs contain. You can choose between the following options.
Error – The log contains errors only. This setting produces the smallest amount of detail.
Warning – The log contains errors and all warnings.
Information – The log contains all errors, all warnings, and all supplemental information.
Verbose – The log contains all of the above plus the entire ledger of exchanges between the device and the server, no matter how trivial. Select this option for troubleshooting purposes. This option produces the largest log.
|Retain Agent Executables After Enterprise Wipe||Enable to keep the agent executable files after an enterprise wipe command is issued to the device.|
- Child Permission – Select the available behavior of child organization groups that exist below the currently selected organization group. Inherit only means child OGs are only allowed to inherit these settings. Override only means they override the settings, and Inherit or Override means you can choose to inherit or override settings in child OGs that exist below the currently selected OG.