Use the Enrollment Status page to assess enrollment status on a per-device basis , import and register devices in bulk, whitelist/blacklist devices, and revoke/reset device tokens.

Select Devices > Lifecycle > Enrollment Status to see a full list of all devices by enrollment status in the currently selected organization group.

Sort by columns and configure information filters to review device activity based on specific information. For example, sort by the Token Status column to view only devices whose registration is not applicable and act only on those specific devices. Search all devices for a friendly name or user name to isolate one device or user.

Setting Description

You can filter out entire device categories by using filters which enable you to see only those devices that you are interested in.

  • Enrollment Status
  • Platform
  • Ownership
  • Token Status
  • Token Type
  • Source
  • First Seen
  • Register Device – You can register or Add a single device to be enrolled.
  • Whitelist or Blacklist Devices – You can allow only those devices to enroll that you have identified or whitelisted. Alternatively, you can restrict devices from an enrollment by blacklisting devices.
  • Batch Import – Import multiple devices or multiple users with the Batch Import screen.

For more information, see Add a Device from List View, Add a Blacklisted or Whitelisted Device, and Batch Import Users or Devices.

Resend Message Resend the original message sent to a user, including Self-Service Portal URL, Group ID, and login credentials.
More Actions  

Change Organization Group

Move the selected device to the organization group of your choosing. Pre-populated setting reflects the existing organization group.

Change Ownership

Change the type of ownership for the selected device.


Permanently delete the registration information for selected devices. This action forces the user to re-register to enroll. Where applicable, you must first revoke the token before deleting a device registration.

Reset Token

Reset the status of a token if it has been revoked or is expired.

Revoke Token

Force the registration token status of selected devices to expire, essentially blocking access for unwanted users or devices.

For the Reset Token and Revoke Token actions, you can select to disable the Notify Users setting which prevents the default email notification from being sent.

Selecting Multiple Devices

Act on individual devices or multiple devices by selecting the check box next to each device and using the action buttons.

Once you have applied a filter to show a specific set of devices, you can perform bulk actions to multiple selected devices. Perform this action by selecting the devices and selecting an action from the Resend Message and More Actions buttons.

You can select individual check boxes. You can also select the entire set of filtered devices by selecting the global check box located atop the check box column.

When you select an action for one or more devices, a confirmation screen displays allowing you to Save or Cancel the action.


Display the full listing of visible columns or choose to display or hide columns per your preferences by selecting the Custom option.

There is also an option to apply your customized column view to all administrators at or below the current organization group .

You can return to the Layout button settings at any time to modify your column display preferences.