The installation files for AirWatch Cloud Messaging are included in the installation procedure for VMware Workspace ONE UEM. AWCM should only be included in your installation of Workspace ONE UEM in certain configurations.

The AWCM component is not downloaded from the Workspace ONE UEM console like other enterprise integration components. In addition, SaaS customers who want to use AWCM should contact Workspace ONE UEM to configure it for your environment.

Follow the on-premises installation instructions included in the VMware Workspace ONE UEM Installation documentation, available at It includes information about installing AWCM if you select AirWatch Cloud Messaging when configuring the Workspace ONE UEM Features on the application server where you want to install AWCM. Most deployments typically use the Devices Services server.